Library Management: Workplace Communication
January 30, 2024, 2:00 pm - 4:00 pm CST
Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff. Learn about the importance of non-verbal communication, active listening
techniques, how to influence others, and having difficult conversations with your staff.
Learning objectives for this session include:
- Understand the benefits and challenges of effective workplace communication
- Develop effective listening, questioning, and feedback skills
Amigos Member Individual Registration - $ 90.00
Non-member Individual Registration - $ 180.00
Jodie Borgerding (she/her/hers)
Continuing Education Services Manager
Amigos Library Services
1190 Meramec Station Rd. Ste. 207
Ballwin, MO 63021
972-340-2897