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Library Management: Workplace Communication January 30, 2024, 2:00 pm - 4:00 pm CST Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and having difficult conversations with your staff. Learning objectives for this session include: • Understand the benefits and challenges of effective workplace communication • Develop effective listening, questioning, and feedback skills Amigos Member Individual Registration - $ 90.00 Non-member Individual Registration - $ 180.00 Register today: https://www.amigos.org/civicrm/event/register?id=2007 View our entire training schedule: https://amigos.org/continuing_education Jodie Borgerding (she/her/hers) Continuing Education Services Manager Amigos Library Services 1190 Meramec Station Rd. Ste. 207 Ballwin, MO 63021 972-340-2897 [log in to unmask]<mailto:[log in to unmask]> www.amigos.org<https://amigos.org/>