In this course, participants will learn:

• mission and roles of libraries
• ethics and values of the profession
• core role of library policies
• basic principles of library services
• roles of library staff
• basics of how libraries are governed

In this course, participants will be able to:

• Explain foundational equity, diversity, and inclusion concepts and why they are important for collection development in libraries
• Understand the role of an inclusive collection development policy
• Identify sources for inclusive material selection and review
• Identify techniques and resources to conduct a diversity audit
• Address book challenges/requests for reconsideration and First Amendment Audits

In this course, learners will:

• Know the general trends and developments in technology applications for library functions and services.
• Know basic principles and best practices to ensure the integrity of data and the confidentiality of user activities.
• Be able to assist and train users to operate public equipment, connect to the internet, use library software applications, and access library services from remote locations.

In this course, participants will :

• Advance their knowledge of key management principles
• Develop practical skills they need to deal with day to day responsibilities
• Understand the organizational and community dynamics that impact their decisions as a leader
• Build confidence in their effectiveness as a supervisor

In this course, participants will:

• Identify and practice individual, authentic leadership styles
• Cultivate professional peer network as a solo librarian from a rural community
• Build practical skills in leading and developing others
• Develop skills and confidence to lead a strong library for effective capacity and culture
• Recognize the importance of participation in broader community initiatives

In this course, learners will:

• Interact with Spanish speaking library users with limited basic Spanish
• Learn the most commonly used library terms in Spanish
• Identify the basic information needs of Spanish-speakers in the community
• Have access to practice phrases and scenarios to help continue learning beyond the course
• Understand the diversity among Spanish-speakers, including cultural differences and dialects within the Spanish language
  Identify best practices for serving Spanish-speaking patrons at your library

In this course, participants will learn:

• Various forms of communication
• Identification of communication preferences to improve your chances of being heard
• Non-verbal cues to create rapport
• Techniques to use when listening becomes a challenge
• Strategies to stay present and listen actively
• Tools to engage in constructive conflict
• Ideas to communicate effectively to higher ups

Infopeople On-Demand

Infopeople On-Demand means learning whenever, wherever. Jump into a topic and move at your own pace. Courses are always there when you need them.

No rushing. No deadlines. Just you and the learning.