Good afternoon,
It’s that time of year when the
EPC Administrative Window opens! The window officially opened on Oct. 25th and will remain so until shortly before the FY2023 application window (FCC Form 471) opens. At that point, entity profiles will be locked
and you will have to contact USAC to make any changes for you. So, now is the time to make changes/updates! Here are some helpful reminders from USAC about the admin window:
Need to add an entity? Do it now.
To add a new entity (an individual school to a school district or a library branch to a library system) to your organization's profile, open a customer service case in EPC or call the Customer Service Center (CSC) at (888) 203-8100. After the administrative
window closes, CSC can still create the entity for you, but generally, you will have to file a Receipt Acknowledgment Letter (RAL) modification request to
add it to your organization's profile. However, be sure to read the caveat below about FY2022 RAL modifications and appeals.
Have RAL modifications or appeals for FY2022 applications? Submit those before you update your EPC profiles.
Submit any FY2022 RAL modification requests or FY2022 appeals before you add new entities or new entity subtypes to your organization's entity profile information. This will allow us to process your FY2022
RAL modification or appeal more quickly.
Are any of the library branches in your library system showing zero square footage? They will not count toward your
C2 budget calculation.
All types of library branches – including bookmobiles and kiosks – must have a square footage number greater than zero. For each library branch that has no entry or a zero in the square footage field,
you are reducing your C2 budget by a minimum of $25,000 (the funding floor). Please review your library branch profiles and update their square footage entries.
Verify your account information.
Verify the FCC Registration Number is correct for your billed entity (if you are a library system, you don’t need FCC RN’s for the individual branches).
Verify the name, physical address, mailing address and other contact information for your library and any associated child entities (for systems).
Verify your Account Administrator information.
Each billed entity requires an Account Administrator, which must be an employee of the library and can’t be a consultant.
Now is also a good time to review the user permissions settings for each user associated with your entity. The Account Admin can create new users,
modify permissions of current users, modify organization information and make changes to the Account Administrator. You can review user permission levels by logging into EPC, click ‘manage users’, click on your entity’s name and select the option to “ add
and remove existing users.” Then, review the “permission” fields and the “active” field.
Need additional assistance creating a new user, reviewing user status or deactivating a user? Please see the
EPC Guide for Account Administrators
document (also attached).
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Additionally, USAC also released their Fall 2022 Annual training sessions. The recordings (as well as presentation slides) are available to those of you new to the process (or if you just want a refresher
on a particular topic). You can find the recorded webinars
here. Simply click on the ‘watch’ button beside the topic you wish to view. Topics covered include:
Happy updating!
Liz
Liz Thigpen Schreck | Director
Ocoee River Regional Library
State E-rate Coordinator for Public Libraries
Office of Tennessee Secretary of State Tre Hargett
718 George St., NW, Athens, TN 37303
P. (423) 745-5194 – office; (423) 649-1583 - direct
Regional Toll Free - (855) 692-8186
Fax (423) 649-1501
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