Print

Print


Learn how to provide excellent customer service to transgender individuals at your library.

 

 

 

Practicing Inclusion: Welcoming Transgender Customers and Colleagues - an Infopeople webinar. Tuesday, October 11, 2022. 12:00 to 1:00 p.m. Pacific. Presenter: Beckett Czarnecki. Two individuals dressed in pink and blue holding a Trans pride flag.

 

Practicing Inclusion: Welcoming Transgender Customers and Colleagues

As rights for transgender people continue to be challenged, libraries should be a welcoming place for the youth, adults, and colleagues in our communities. Join us to learn how to provide excellent internal and external customer service to transgender individuals at your library. 

 

This interactive session will help participants reframe ideas around gender, give them best practices for serving trans customers, and end with developing strategies to make their libraries trans-inclusive.

 

At the end of this one-hour webinar, participants will:

  • Build a foundation of fostering gender inclusivity at their library
  • Give empathetic and equitable service to all customers
  • Have knowledge of social and legal issues impacting transgender customers
  • Challenge assumptions and discuss ways to encourage inclusivity in language and action

 

October 11, 2022

Start time: 12:00 p.m. Pacific, 1:00 p.m. Mountain, 2:00 p.m. Central, 3:00 p.m. Eastern

 

Length: 1 hour

 

Presenters: Beckett Czarnecki

Fee: $0 - Yes, it is free!

 

Learn More and Register Today!

 

 

 

 

 

 

Califa + Infopeople, helping libraries think differently

 

Brought to you by the Califa Group | Twitter

 

Califa Group | 330 Townsend Street, Suite 133, San Francisco, CA 94107