Dear Mary,
As a Technical Communicator, have you ever said "I'm a problem solver"? My career goal used to be able to say "I'm a problem solver". There's a lot to be said for being able to say I solve problems. But I realized that, by definition, problem solving is being reactive. If you want to be truly successful as an individual, a team, or as a company, you need to be proactive. You need to stop the problems before they even start. In the end, being proactive saves time for everyone. This alone provides ROI. So now I like to say, "I'm a problem preventer". ~~~ ~~~ ~~~
In this mid-day webinar, speaker MK Grueneberg will show you how you can collaborate with your development team and your support team to create a better customer experience, with higher customer satisfaction. She will show you what you can do to proactively prevent problems before they start.
Are you ready to say, "I'm a problem preventer"? Then come join this webinar!
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