Our libraries should be attractive, yes, but above all, they should be usable and accessible to all patrons.
As librarians, one of our main goals is to connect people with the information that they need. While librarians play a very large part in this process, we must
not forget the role our library spaces play in this process.
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Identify key barriers to a library's usability through a customer service and accessibility lens.
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Discuss possible solutions for improving your library's layout, signage, and services, thus optimizing its usability.
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Outline how to conduct a usability and accessibility audit for your library space.
