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HEAD, DISCOVERY & USER EXPERIENCE
ASSISTANT LIBRARIAN OR ASSOCIATE LIBRARIAN
INDIANA UNIVERSITY LIBRARIES BLOOMINGTON
Founded in 1820, Indiana University Bloomington has grown from a small state seminary into the flagship campus of a great public university with over 49,000 students and almost 3,100 faculty. Innovation, creativity, and academic freedom
are hallmarks of IU Bloomington and its excellent contributions in research and the arts. The campus covers over 1,800 wooded acres and is distinctive for both its park-like beauty and an architectural heritage inspired by local artisanship in limestone.
The Indiana University Libraries Bloomington (https://libraries.indiana.edu/) is among the leading academic research library systems in North America. The IUB Libraries provide strong collections,
innovative service and instructional programs, and leadership in the application of information technologies. The collections support every academic discipline on campus and include more than 9 million books, journals, maps, films, and audio/visual materials
in over 900 languages. Of particular note are the 6.4-million volume high-density Auxiliary Library Facility (ALF) for preservation and access to the libraries’ collections and archives, the Lilly Library of rare books and manuscripts, and the IU Libraries
Moving Image Archive. The Libraries have renowned area studies collections and librarians who are leaders in the national conversation about the changing role of area studies librarianship. The Libraries are recognized leaders in integrating information literacy
into the teaching and learning fabric of the university, and recently opened IU Scholars’ Commons and IU Learning Commons, two extensive renovations that have redefined the role of the Libraries in the academic missions of the university.
The IU Libraries actively participate in local, national, and international initiatives that will define collections and services of the future. Memberships include regional and national associations and consortia including the Big Ten
Academic Alliance Center for Library Initiatives, the Association of Research Libraries (ARL), the Digital Library Federation (DLF), the Unizin Consortium and the Samvera community. The IU Libraries are a founding member of HathiTrust, a shared digital repository
and a managing partner of the HathiTrust Research Center, and a member of preservation initiatives such as the Digital Preservation Network (DPN,) and the Academic Preservation Trust (APTrust). The IU Libraries have developed wide-ranging and active digital
library projects and initiatives that date back to the early 1990’s, including Variations Digital Music Library, Image Collections Online, significant text collections, and most recently, the university-wide Media Digitization and Preservation Initiative and
the Avalon Media System. The Libraries are the organizational home of the Office of Scholarly Publishing that brings together the work of the Indiana University Press with the Libraries’ open-access publishing initiatives.
The Indiana University Libraries Bloomington (IUB) are seeking an innovative, collaborative, and adaptable librarian to lead the Department of Discovery & User Experience (D&UX). The Head, Discovery & User Experience Department will provide
leadership and vision for the development of a continuously evolving range of services, discovery systems, and online interfaces that support users and ensure a consistent and successful online and in-person experience. The position manages the libraries web
presence (Drupal), content strategy for online services, and works in collaboration with the Enterprise Library Services Team (UITS) to deliver the discovery experience for library services and content (Blacklight and EDS). The successful candidate will utilize
their expertise in project management, interactive design, web usability studies and testing, user experience, and web design principles to examine and design the library experience of our users.
This position will coordinate and lead efforts to design and implement an integrated, holistic user-centered experience that incorporates the best of user experience principles and design. The Head will directly manage and provide leadership
for a department of D&UX specialists and will collaborate closely with a number of departments across the Libraries and the university, including Assessment and the Libraries Technologies, and University Information Technology Services, as well as both the
Learning Commons, Scholars’ Commons and subject librarians. This position is a member of the Managers’ Roundtable and other relevant committees to promote and develop a compelling user experience culture throughout the IUB Libraries. The Head of D&UX reports
to the Associate Dean for Research and Learning Services and is a member of the Libraries Research & Learning division.
RESPONSIBILITIES
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Lead the development of a coordinated user experience vision and strategy across a variety of services, spaces, and complex information systems (such as integrated library
systems, large scale websites or web applications)
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Develop and coordinate projects to test and improve the user experience of systems, services, and spaces
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Lead efforts to assess interfaces, identify gaps, and develop and implement strategies to redesign and improve user processes
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Oversee the development and integration of library services with campus online environments including the course management system and campus administrative portals
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Manage and lead a staff of D&UX specialists to ensure all user interfaces incorporate user-centered research, design, testing, and best practices
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Actively collaborate with library departments and teams, University Information Technology Services, and other library and university stakeholders to incorporate UX strategies
and best practices into all spaces and service points
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Chair the IU Libraries Discovery Layer Task Force that supports system-wide use of the Blacklight and EDS discovery interfaces.
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Work closely with regional campuses to implement changes to shared interfaces and functionalities
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Monitor the effectiveness and success of strategies, policies, processes, and programs and make modifications when necessary
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Maintain awareness of emerging library trends and technology related to user-centered design and content strategy. Selectively and strategically, implement technology solutions
QUALIFICATIONS
Required
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ALA accredited master’s degree in library or information science; candidates with an advanced degree in a relevant subject area and appropriate experience in an academic
setting will also be considered
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Three years’ of experience working in academic libraries
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Significant experience with web and user-centered design, assessment methodologies, and usability studies
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Significant experience and success in leading a department or team, and working cross-functionally to manage projects, workflows, or systems
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Demonstrated experience and success as a participatory team member, an individual contributor to projects, and in working collaboratively across a variety of library and
university units
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Demonstrated experience with web content management systems (such as Drupal, WordPress, SpringShare vended products and other similar applications), APIs, web services,
and database-driven web applications
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Demonstrated experience working directly with vendors/contractors (such as managing RFI/RFP processes to select vendors for hardware/software purchases, and managing long-term
service contracts for web-development services and other SaaS vended contracts.)
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Self-motivated with the ability to set and attain goals effectively and the flexibility to adapt to change
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Strong oral and written communication and interpersonal skills, with specific strengths in communicating a range of project, functional, and technical information to internal
and external partners, as well as users
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Understanding and valuing of diversity and the importance of inclusion as demonstrated through a commitment to apply and incorporate the differences, complexities, and opportunities
that diversity brings to an organization
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Ability to meet the requirements of a tenure-track position at the IU Libraries (https://libraries.indiana.edu/file/promotion-and-tenure-criteria-iub-librarians-pdf)
Preferred
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Additional advanced degree in human-computer interaction, information science, technical communication or related field
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Supervisory experience in public services or user experience departments in an academic or research library
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Experience with managing and supporting vendor supported or open source web-scale discovery systems
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Experience with traditional and agile project management methodologies
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Experience with open source technologies and platforms
SALARY AND BENEFITS
Salary is competitive and commensurate with experience and education; benefits include a university healthcare plan, university-funded base retirement plan, a 100% university paid group life insurance plan, and
a generous paid time off plan. This tenure-track academic appointment includes eligibility for sabbatical leaves.
For a full list of benefit programs, please refer to the following resources:
TO APPLY
Applications received by Friday, July 6, 2018, will be given full consideration.
The position will remain open until filled. Interested candidates should review the application requirements and submit their application at
https://indiana.peopleadmin.com. Questions regarding the position or application process can be directed to: Jennifer Chaffin, Director of Human Resources, Libraries Human Resources, Herman B Wells Library 205,
Indiana University, Bloomington, IN 47405 - Phone: 812-855-8196 - Fax: 812-855-2576 - Email:
[log in to unmask].
For more information about Indiana University Bloomington go to
https://www.indiana.edu/.
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex,
sexual orientation or identity, national origin, disability status or protected veteran status.
Betty Davis
Libraries Human Resources
Herman B Wells Library 205
Indiana University
Bloomington, IN 47405
812-855-8196
Do you have a general question about benefits, time off, HR policy, etc? Contact IU’s new HR Customer Care team at
[log in to unmask] or 812-856-1234