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---------- Forwarded message ---------- From: *Cathy Pillow* <[log in to unmask]> Date: Thursday, April 19, 2018 Subject: University Staff position posting on HR site for InterLibrary Loan Lending Supervisor To: Library List <[log in to unmask]> *Working Title: * InterLibrary Loan Lending Supervisor *Role Title:* Library Specialist I *Posting Number: *SW0180275 *P**osition Summary: *Supervise and oversee the Interlibrary Loan lending operations within the Collections and Technical Services department at the University’s Newman Library. Schedule and train student assistants, daily organizing the workflow. Expedites other institutions’ and libraries’ requests to borrow from VA Tech libraries, solving problems encountered. Meeting standardized quality of work and established turnaround time for shipping and delivering material to affiliated library consortiums. Process incoming customer requests searching bibliographic records in the Integrated Library System, discovery systems, Library A-Z List, OCLC, providing research material for the Virginia Tech community and other libraries/businesses. Ensure all loaned material has been returned to the requesting library; resolving problems. Bill libraries/businesses for overdue/lost material borrowed from Universities libraries. Oversee UPS and USPS shipments for VA Tech distant learners, Virginia libraries, and other libraries/businesses. *Required Qualifications:* -Knowledge of academic library practices/procedures and operations, including knowledge of Library of Congress classification and system and searching bibliographic records. -Interlibrary Loan work experience. -Experience using UPS and USPS shipping procedures. -Experience with data entry to include library automated systems. -Experience with software and database applications. -Excellent oral/written communications, organizational, and interpersonal skills. -Customer service experience with the public; explaining and applying policies and procedures. -Supervisory experience to include supervising, and training students. -Demonstrated knowledge of analyzing discrepancies and investigating problems for resolution. -Demonstrated work experience with accuracy and attention to detail with minimal supervision. *Preferred Qualifications:* -Interlibrary Loan experience in an academic library. -Working knowledge of Integrated Library Systems, ILLiad, OCLC, and Docline. -Working knowledge and experience with academic library e-journal/e-book database resource tools. -Working experience with Worldshare OCLC Knowledge Base.. *Employment Conditions:* - Must have a criminal background check. *How to Apply for this Job: *Applications must be submitted online at www.jobs.vt.edu. *Employee Category: *Staff (Salary) *Appointment Type: *Regular *Percent Employment: *Full-time *Pay Range: *$30,000 *Department: *Library *Work Location: *Blacksburg *Work Schedule: *Monday-Friday; 8am-5pm *Posting Date: *04/19/2018 *Job Review Date: *05/04/2018 *Quick Link:*http://listings.jobs.vt.edu/postings/85832 <http://listings.jobs.vt.edu/postings/70438> Cathy C Pillow Human Resources Manager University Libraries 540-231-4407 <%28540%29%20231-4407> -- Sent from Gmail Mobile