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Working Title: Fixed Assets Computer Support Specialist Role Title: Administrative & Office Specialist III Posting Number: SW0170500 Position Summary: Manages PC software/hardware and peripherals for all library departments and branches. Assists in purchasing hardware/software for library staff, by filling out electronic order forms and updating hardware/software request tickets. Manages PC equipment and peripheral surplus for all library departments and branches. Shares on-call support duties with other staff during scheduled work hours by receiving and resolving requests for help. Creates, updates and organizes Fixed asset home computer forms for library staff equipment as required by University Fixed Assets. Performs routine maintenance inspections on installed computer equipment, ensuring that required information is recorded accurately. Required Qualifications: - Strong interpersonal and organizational skills - Effective oral and written communication abilities. - Experience in Windows-based and Mac OS computer environment and data entry. - Experience in interpreting and explaining policies and procedures to customers. - Experience in a work setting to prioritize and organize work tasks, with attention to detail. - Knowledge of the fundamentals of data communications gained through formal education or by applicable experience with various operating systems. - Knowledge and experience with computer applications in a library. - Experience with network applications, word-processing and other office related products. - Experience with Banner/Hokiemart OR similar purchase order system. - Experience with University purchase card policies and procedures. Preferred Qualifications: - Knowledge of VT software/hardware assets inventory and management. - Knowledge and experience with computer applications in an academic library. - Specific knowledge and experience with procurement, inventory and maintenance of PC and Macintosh software and hardware. - Training and/or experience in computer procurement operations, software/hardware installation, diagnostics and repair in an instructional lab setting. - Experience with the repair and maintenance of computer systems. - BS degree or equivalent work experience. Employment Conditions: - Must have a criminal background check. How to Apply for this Job: For a complete listing of position qualifications, and to apply, please visit www.jobs.vt.edu<http://www.jobs.vt.edu>, and search for posting #SW0170500. This is University only search and only current salaried employees or 1500 hour wage employees can apply. Employee Category: Staff (Salary) Appointment Type: Regular Percent Employment: Full-time Pay Range: $30,000 Department: Library Work Location: Blacksburg Work Schedule: 8am-5pm Monday-Friday Posting Date: 06/29/2017 Job Review Date: 07/17/2017 Quick Link: http://listings.jobs.vt.edu/postings/77561 <http://listings.jobs.vt.edu/postings/70438> <http://listings.jobs.vt.edu/postings/70438> Cathy C Pillow Human Resources Manager University Libraries 540-231-4407<tel:%28540%29%20231-4407> -- Inga Haugen Agriculture, Life Sciences, and Scholarly Communication Librarian [log in to unmask]<mailto:[log in to unmask]> |T: 540.231.7546 | Newman Library 4010 http://www.lib.vt.edu