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Our training department holds a couple of in-service trainings per year which always includes a customer service component.
LaTricia Snider, PHR
Director, DASNR Human Resources
Division of Agricultural Sciences & Natural Resources
Oklahoma State University
P: 405-744-5524
F: 405-744-8863
Email:
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From: Extension Service Personnel Officers in the Southern Region [mailto:[log in to unmask]]
On Behalf Of Sheri Schwab
Sent: Saturday, July 22, 2017 10:54 AM
To: [log in to unmask]
Subject: Internal training/philosophy statements/expectations re: Customer Service??
hello there friends!
Wondering if any of you have established internally-directed statements, written expectations/guidelines, etc. about "customer service in Extension?" I see lots of trainings from us to businesses - just wondering if any of you have established
anything specific on levels of Customer Care/Service. Do you routinely train your employees on it?
Thanks!
Sheri
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Sheri L. Schwab, J.D, M.Ed.
Associate Director and Director of County Operations
NC Cooperative Extension
Office: 919.515.1381 (forwards to cell)
Executive Assistant - Laurie Edwards @ [log in to unmask],
919.515.2811
