This position is responsible to the Resource Sharing and Acquisitions Librarian for managing day-to-day operations in the Interlibrary Loan (ILL) department to meet performance standards for service
within budget and to collect, analyze, and report performance statistics. Responsibilities include training, scheduling, supervising and evaluating one full-time library staff member, two graduate assistants, and three student workers.
Strong detail orientation
Bachelor’s degree from a four-year accredited college or university
Supervisory experience
Job Title
Supervisor - Access Services
Department
Library Administration
Pay Grade
6
Job Category
Administrative
Job Summary
Knowledge, Skills and Abilities
Ability to search online catalogs, abstracting and indexing databases, Google Scholar, WorldCat
Ability to prioritize work for efficient and timely processing
Ability to work collaboratively to troubleshoot and solve problems
Ability to work independently with minimal guidance and handle multiple tasks and priorities
Ability to communicate effectively with a broad range of people and levels of technical literacy
Knowledge of Microsoft Windows operating systems and Office applications (Word, PowerPoint, and Excel)
Knowledge of Adobe Acrobat Professional software
Knowledge of ILLiad interlibrary loan software
Knowledge of current U.S. copyright law and guidelines.
Required Qualifications
Minimum of one years’ experience or two years GA experience working in an academic or public library with an integrated library system (ILS), Alma preferred.
Minimum of one year working in interlibrary loan or access services
Preferred Qualifications
Formal training on ILLiad software
Salary
$28,990 - $34,435
To apply visit: https://jobs.etsu.edu/postings/8316