Our client is seeking a highly knowledgeable and well respected member of the Reference/Academic library communities to join our high profile team as a Client Relationship Manager/Evangelist/PR professional.

This position is geared toward a high energy, vibrant library professional that understands the current and ever changing scientific research, professional and academic library markets.

This position offers a unique opportunity to combine an understanding of scientific research libraries with a love of business and professional engagement, and to find personal and financial rewards within a vibrant, energetic, science-focused work environment.

If you are relationship focused, dynamic, professional, intellectual, respectful, pro-active, a great public speaker and have a strong desire to provide the best customer focused products/end user experience possible in the scientific library markets - WE NEED TO TALK!

This Person Will:

• Lead the client's engagement strategies and initiatives to a global community of academic and scientific librarians
• Manage existing initiatives, advisory panels, library summits and campus portals
• Develop leading initiatives to support publications brands
• Research, cultivate and bring valuable client feedback into the management/decision-making process
• Be actively involved in front line interactions with key market constituents in the development and execution of new products and innovations
• Routinely attend key industry conferences and conventions
• Be involved in training and developing the client's sales team as needed
• Manage outreach and engagement programs on a global level
• Gather industry feedback regarding, product offerings, policy decisions, marketing materials and initiatives to share with business decision-makers
• Actively participate in all librarian directed communications (including web portals, blogs and social sites)
• Work closely with clients US and international Campus Programs and Sales Teams as needed
• Oversee society websites to ensure the content and topics are updated and relevant
• Develop sales focused training and educational programs to enhance the sales teams engagement and empathy toward end-users to improve their overall experience and outcomes
• Be point person for sales and marketing teams when addressing questions and issues relating to business policies and initiatives
• Develop overall position statements and assist with collateral and support materials for conventions/conferences and sales teams

Requirements:

• A Masters of Library Science degree is highly preferred for this role
• A minimum of a Bachelors degree is required
• A minimum of 7 years experience in Academic, scientific or corporate library markets is required
• Experience supporting/focusing/researching the end user experience is ideal
• Experience with public speaking, and the ability to craft and deliver messages to groups of 50+
• Very computer savvy with a solid understanding of MS Office products and related computer tools and applications
• Knowledge of and experience using Social Media to craft messages and grow awareness
• Professional writing and communication skills