UT Medical Center Health Information Center and Preston Medical Library: Reference Student Assistant
Build your resume by joining a health information team.
Position Description
1) Provide reference assistance to patrons with directional and collection related questions over the phone, via e-mail, and at the reference desk.
2) Record and respond to consumer and patient health information requests over the phone, via e-mail, and at the reference desk
3) Utilize reference interview skills by working with diverse clientele.
4) Take requests for literature searches and forward to librarians.
5) Work with librarians on special projects.
Qualifications
Previous library experience preferred but not required. Two years working in a college or university environment is preferred. Strong work ethic and customer service skills required. Excellent interpersonal and written communication skills required. Ability to communicate with diverse clientele required. Candidates must be proficient in computer programs such as Word and Excel. Professional attitude and appearance required. Open to first year SIS students. Candidates must be available to work mornings, some evenings & weekends, and semester breaks. (For the library’s hours, refer to website.)
Pay
$8.50/hour
Applicant Requirements
Drug & tuberculosis screening
Resume w/three references
Benefits
Free parking
Meal discounts
Free flu shots
Contact
Send resume and cover letter to:
Kelsey Leonard
Health Information Services Librarian/Assistant Professor
Health Information Center and Preston Medical Library
UT Medical Center
1924 Alcoa Highway, Box U-111
Knoxville TN 37920-6999
Applications received by August 20, 2014 will be given first consideration.
UT Medical Center Health Information Center and Preston Medical Library: Mission and Vision
Mission Statement:
The Preston Medical Library’s mission is to assist the University of Tennessee Medical Center in providing excellence in healing, education, and discovery. The library is committed to ensuring access to clinical information through the acquisition, organization and management of collections. We provide exceptional reference, research and instruction for faculty, residents, students and physicians, and outreach to the community.
Vision Statement:
Preston Medical Library aspires to be an essential part of the Graduate School of Medicine’s endeavor to become a school of choice for graduate medical education and research through innovation, collaboration and providing exceptional, personalized services.
Values:
We will actively seek to identify, meet and exceed client needs (in an accurate and timely manner).
We actively pursue new methods and the use of technologies in order to provide services essential to our clients.
We will be professional, conscientious and responsible and strive to exceed the expectations of our clients.
We are dedicated to providing quality service to our clients.
We believe in teamwork. We will work together both internally and externally to share knowledge, resources and ideas in order to fulfill our mission.
We will be positive in our interactions with each other and our clients.
Clientele:
The primary clientele of the Preston Medical Library are the UTGSM faculty and staff, medical residents and students affiliated with the UTGSM, the UT Medical Center's staff, patients and area practicing physicians. Individuals with health questions may contact the library's Consumer and Patient Health Information Service.
The Library is open to everyone for in-house use of materials. Children under 18 are not permitted in the library without an adult. There is a one-hour time limit for computer use by patient families or general public. If all computers are occupied, preference is given to physicians, residents, and medical students. For more information on use of computers in the library, please read our Computer Use Statement.