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Good morning friends! I hope everyone had a great weekend. Do any of you have an established agent-to-support staff ratio, such as 5 agents to 1 support staff, other? If so, I would appreciate your sharing what it is, and how you established it. Of course we are looking at it from the viewpoint of how many support staff we would financially support, as well as from what is a practical number of professionals to support. Also, if you have any research from JOE or SHRM or CUPA that you might know of on this topic, that would be excellent to share as well. Thanks so much! Sheri -- Get updates on our Visioning Initiative and Strategic Planning process here: * http://www.ces.ncsu.edu/vision-initiative/ <http://www.ces.ncsu.edu/vision-initiative/>* *Sheri L. Schwab, J.D, M.Ed.* *Associate Director of the NC Cooperative Extension Service* *and Director of County Operations* *NC State University* *www.ces.ncsu.edu* <http://www.ces.ncsu.edu> *Office: 919.515.1381* *Cell: 919.412.7255* *Executive Assistant: Beth Dabney, [log in to unmask] <[log in to unmask]>; 919-515-1370* *Extension provides practical education you can trust to help people, businesses, and communities solve problems, develop skills, and build a better future.*