SNO-ISLE LIBRARIES IS AN EQUAL OPPORTUNITY EMPLOYER A Sno-Isle application is required for each position applying for and must be submitted by 5:00 p.m. on the closing date. Applications and employment information available online: u Website: http://www.sno-isle.org u Sno-Isle Libraries, Marysville Service Center – 7312 35th Ave. NE, Marysville, WA 98271-7417 Phone (360) 651-7000, (425) 339-1711  Fax (360) 651-7151  Job Line (360) 651-7040  TTY 1 (800) 647-3753

LIBRARY SYSTEM PROFILE

Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries is home to a 1.5 million-item collection, serving more than 670,000 residents through 21 community libraries, a bookmobile, outreach services, and our website at www.sno-isle.org.

THE APPLICATION PROCESS

Apply online at www.sno-isle.org/employment. (Paper applications are no longer being accepted.) Online applications must be submitted by 5:00 p.m. on the closing date. Incomplete applications may disqualify you. Resumes and letters of interest may be attached at your option, but will not be accepted as a substitute for a completed Sno-Isle application. Questions may be directed to Human Resources at:

Sno-Isle Libraries, Human Resources Phone (360) 651-7000, (425) 339-1711

Marysville Service Center Fax (360) 651-7151

7312 35th Avenue NE, Marysville WA 98271-7417 Job Line (360) 651-7040

Website: http://www.sno-isle.org/employment TTY 1 (800) 647-3753

Applications will be screened and applicants who best match the needs of posted positions will be contacted by phone if selected for an interview. The hiring process can take a minimum of 4 to 8 weeks. Applicants who need accommodations during the application or interview process should contact the Human Resources Department (360) 651-7000.

All offers of employment are conditioned on the provision of satisfactory proof of applicant’s identity and legal authority to work in the U.S. Offers of employment are also conditioned on Sno-Isle’s receipt of satisfactory responses to reference requests and a criminal background check, when required.

NOTE: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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Job Openings as of 11/13/2013 http://www.sno-isle.org

All positions may include morning, afternoon, evening, and weekend hours including Sundays. Successful candidates may be required to adapt to future schedule and location changes depending on library needs.

COMMUNICATIONS AND MARKETING MANAGER

Communications and Marketing Manager Job 7897 Continuous

Starting Pay: $6,376.93 - $8,765.47 Monthly Marysville Service Center, WA

This position will remain open until sufficient qualified applicants are received. Initial screening will begin November 1, 2013. To ensure first consideration your online application will need to be submitted by this date.

Sno-Isle Libraries is looking for a Communications and Marketing Manager to serve as the communications and marketing content strategist responsible for the Library District’s publications and content systems, manage the strategy, development and execution of an editorial calendar for internal and external communications, marketing and audience engagement and online services and products across all media channels and formats.

The position will lead efforts for alignment of communication efforts with Library District objectives and provide management focus on the virtual experience of our customers, visitors, staff and stakeholders with the objective of ensuring an effective array of online information, services and products.

Typical Duties:

 Manage communications, marketing, events and public relations activities to expand and promote awareness of the Library District and its services.

 Manage all media channels and formats, including online communications and social media properties through development and implementation of editorial calendar.

 Develop a content marketing strategy based on user needs, stakeholder objectives and Library District’s priorities to ensure the online services and products are focused on the customer’s virtual experience.

 Provide effective staff direction and supervision to ensure quality communication and marketing content, products and services for the Library District. This includes such actions as: interviewing, selecting, and training staff; scheduling and assigning tasks and services to assure optimum service levels and uses of staff skills and abilities; coaching staff and arranging for or giving continuing training to enhance their capabilities and to enhance quality of service; applying Library District personnel policies and procedures to such matters as granting and scheduling leave, resolving grievances and discipline matters; evaluating staff performance and providing useful and helpful communication to staff on their performance; and promoting and terminating assigned staff members.

 Assure the fiscal soundness of the operation of the marketing and communication unit, including developing annual budgets, monitoring and reporting expenditures compared to budget and initiating needed corrective action.

 Develop and manage the production of Library District communication and promotional materials, including online content, newsletters, e-communications, annual reports, brochures, flyers, news releases, event programs and publications; review and edit existing promotional materials for marketing effectiveness, cross-promotional implications and adherence to brand guidelines.

 Work with library staff to measure the effectiveness of marketing efforts for use of Library District resources, programs and services; ensure brand consistency across project deliverables, digital and print; provide support for communication and marketing efforts.

 Develop and implement communications and information-sharing strategy.

 Acts in the absence of the Communication Director.

Qualified individuals must have competent experience or knowledge of:

 Media relations, community relations, multimedia, online, external and internal communications, as well as customer and stakeholder engagement.

 Communications including speech, message and delivery development and collateral support, including message preparation and delivery in various scenarios.

 Publication development and management demonstrating familiarity with written communications, marketing and audience engagement across a range of media and platforms.

 Traditional and online media work with interactive community, news and entertainment media, including strategic partnerships with media.

 Professional-level writing, editing and communication skills with the ability to effectively interact, present ideas and represent the organization in diverse settings with all types of audiences.

 Budget, workplan and staff development, supervising, leading and effectively managing staff teams and resources.

 Development and successful implementation of plans (objectives, strategies, messaging, and tactical action) for programs, projects, products and events, taking projects from concept to quality delivery on time and on budget.

 Coordination and management of online opportunities for communications, marketing and customer engagement through the internet, search engine optimization and social media networks, such as Facebook, Twitter, YouTube, Flickr, blogging, as well as email communications and online marketing campaigns.

 Use of business, communications, and marketing and online software tools.

 Campaigns to amplify brand awareness, improve and maintain customer loyalty, and increase event attendance.

 Collaborative development, launch and management of reciprocal marketing initiatives with partnering organizations.

 Digital image asset management systems, communications and market research, surveys, polling, analyses, evaluations and implementing recommendations.

 Demonstrated ability to simplify, explain and present complex concepts for understanding.

 Mac and Windows-based software; customer service standards and protocols.

 Public sector experience, familiarity or knowledge of Library District policies and procedures is a plus.

Qualified individuals are required to be able to: speak, write and understand English clearly and concisely; supervise and oversee the work of others in a manner that enhances their performance and assures quality service; administer budgets and fiscal assets; work cooperatively and have favorable interpersonal relations with public and co-workers.

These skills and abilities typically are acquired through a combination of experience and training including a Bachelor degree in Communications, Marketing, Public Relations, or related field and five years of experience in media, communications and marketing, online communications, corporate or non-profit communications environment, including three years of supervisory experience, or any combination of education and experience which would provide the required knowledge and skills.

NOTE: A digital portfolio of work samples, including previous communications, marketing or online work will be requested if invited to interview.

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LIBRARY ASSOCIATE II

Library Associate II – (2 Positions) Job 7899 Closes 11/22/2013

Starting Pay: $20.77 - $28.57 Hourly Darrington, WA

Sno-Isle Libraries is filling two 15 hour positions from this applicant pool. The Library Associate II position will provide circulation, reference and reader’s advisory services to the public, training in the use of computers and library equipment, and programming as needed to a wide variety of customers. Successful candidate may be required to adapt to future schedule and location changes depending on library needs.

Typical Duties:

 Provide service to customers by performing such tasks as: charging out library materials using the integrated library computer system, including verifying customer identification information.

 Register customers for library cards, including entering customer information into the integrated library computer system and issuing replacement cards.

 Answer telephones and respond to routine customer questions, referring and routing calls to others as appropriate as well as receiving, recording, safekeeping and depositing library fines and charges.

 Provide assistance to customers with basic readers' advisory and some reference services.

 Maintain and troubleshoot equipment used in the library.

 Provide training for the public and assist customers with basic library skills, including use of computers, and the Intranet, procedures and methods for bibliographic and reference searches.

 Conduct tours of the library and assist customers in the use of library facilities, equipment, rules and services.

 Presents programming for all ages as assigned, including developing program materials and promotional displays.

 May be in charge of a building in the absence of the supervisor or the building manager.

Qualified individuals must have competent knowledge of: library programs for specific customer groups, such as children and senior citizens; library procedures for determining needs and interests of customers; Library District policies and procedures; comprehensive understanding of on-line cataloging and bibliographic search methods; use of integrated library computer system.

Qualified individuals are required to be able to: use computers at a proficient level; use a bar code reader, Internet and standard office equipment; hold basic reader's advisory discussions with customers in situations where customers may not be able to express themselves clearly; speak and understand English; work cooperatively and have favorable interpersonal relations with public and co-workers.

These skills and abilities typically are acquired through a combination of experience and training provided by at least two years of college education and three years of experience providing public service in a library setting. Some education or specialized training at a college level in fields such as library science, children’s programming or other profession-based subject areas is desirable, though qualified incumbents need not have MLIS degrees. A four year college degree is preferred. SNO-ISLE LIBRARIES IS AN EQUAL OPPORTUNITY EMPLOYER A Sno-Isle application is required for each position applying for and must be submitted by 5:00 p.m. on the closing date. Applications and employment information available online: u Website: http://www.sno-isle.org u Sno-Isle Libraries, Marysville Service Center – 7312 35th Ave. NE, Marysville, WA 98271-7417 Phone (360) 651-7000, (425) 339-1711  Fax (360) 651-7151  Job Line (360) 651-7040  TTY 1 (800) 647-3753

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(2 Positions) Job 7901 Closes 11/27/2013

Starting Pay: $11.76 - $16.13 Hourly Edmonds & Mill Creek, WA

Page II positions open at the Edmonds and Mill Creek community libraries. The position may include working morning, afternoon, evening and weekend hours. Successful candidate may be required to adapt future schedule and location changes depending on library needs.

Typical Duties:

 Receive, record, and return materials using integrated library computer system; inspect, clean, and mend materials

 Perform shelf reading and rearrange materials in proper order; maintain stack and study areas

 Collect, sort, and shelve library materials; other duties may be assigned

Requires the ability to read and sort library materials by alphanumeric symbols; operation of integrated library computer system; regularly lift and/or move objects or materials weighing up to 35 pounds; inspect, clean and make minor repairs to library materials and return to proper location.

Requires using computers, keyboards, and bar code readers; the ability to speak and understand English; working cooperatively and having favorable interpersonal relations with the public and co-workers. Applicants must be at least 16 years of age to apply.