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Training Pages now available! The newest issue of EOD's training course catalog,
Training Pages, is now available online with course listings for
January through June. Training is available for
registration online or by phone at (865) 974-6657. Classes will fill up fast, so be sure to
register soon! Fast-Track Supervisory Seminar
Our all-day supervisory/managerial seminar returns this spring! Registration is now open for our
Fast-Track Supervisory Seminar on March 7, 2013! EOD's newest event, the Fast-Track Supervisory Seminar provides condensed sessions of courses that deal with
crucial supervisory skills and topics. This seminar is designed specifically for those who serve in supervisory/management roles.
You must supervise regular employees to be eligible. *This event has a
ten-business day cancellation policy. The fee will be charged if the participant cancels less than ten (10) business days before the first date of the seminar.
The Professional Development Conference for Women returns April 18! One of our most popular conferences, the
Professional Development Conference for Women, returns on
Thursday, April 18! This exciting learning opportunity is designed to provide tools to enhance your professional and personal effectiveness. Don't miss this valuable and fun professional
development experience! *This event has a
ten-business day cancellation policy. The fee will be charged if the participant cancels less than ten (10) business days before the first date of the seminar.
Find out more about the Professional Development Conference for Women Spotlight on departmental training: Facilities Services In December 2012,
39 supervisors from the Facilities Services department participated in EOD supervisory training tailored to the specific needs of the Facilities function at UTK. Approximately half of
the participants are newly appointed supervisors. To enhance the learning experience, the training used practical scenarios and group discussion customized to reflect the real situations a Facilities supervisor might face in daily operations. Subsequent training
for these intact groups of supervisors is scheduled through the first half of 2013, culminating in what EOD expects to be
the first intact workgroup completion of the 33-hour Introduction to Supervision certification, one of EOD's four certification programs.
Does this sound like just the thing your department needs?
Could your team benefit from customized training solutions? EOD provides training in a variety of topics, from Emotional Intelligence to Business Etiquette to Improving Employee Conduct, and we offer four certification programs--Communication, Customer Service,
Introduction to Supervision, and Leading at UT. Our services are available to all UT departments, and depending on the needs of your team, we can customize our training to fit the unique
experiences of your department. Interested in EOD training delivered directly to your department? Please contact EOD director Ron Tredway at (865) 974-0807. Only 3 dates left for Knoxville-area Performance Review training
It's the time of year for performance reviews!
We have
only three training dates left, so please be sure to register soon! Training for this popular and important topic is filling up fast. Performance
review summary forms are due between January 1, 2013 and
March 31, 2013. Registration for the Knoxville-area training is available on the
EOD website or by phone at
(865) 974-6657. Please contact your campus HR office for training at your location.
Please visit the
Performance Review website to find out more information, download helpful documents, and access our
online training. Don't forget your
Seven Habits! Our most popular program,
Seven Habits of Highly Effective People, is back starting January 24, 2013! Be sure to register soon--seats fill up fast!
When:
January 24, January 31, and February 7 (all three days); 8:30-4:30 *This seminar has a
ten-business day cancellation policy. The course fee will be charged if the participant cancels less than ten (10) business days before the first date of the seminar.
**For all participants, the
entire course fee will be charged to the participant's department through an IRIS internal transfer following the
January 24 training date.
Please register by phone at (865) 974-6657 or
online.
Learn more about Seven Habits of Highly Effective People Like what you see? Please forward this email to your colleagues!
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Learn more about all of our services and events on our website,
http://humanresources.tennessee.edu/eod. |
Upcoming Training Classes:
Building Conflict Management Skills Introduction to Supervision (prerequisite to Introduction to Supervision
certification) Access 2010 Level 1, $75 Introduction to Communication (prerequisite to Communication certification) Every Customer is an Opportunity: Approaching Difficult Customers Customer Service 101 (prerequisite to Customer Service certification) Community Response to an Active Shooter Seven Habits of Highly Effective People Word 2010 Level 1, $75 Safe Zone: Empowering LGBT Allies HR Practices Performance Review Contracts Fiscal Policy - NEW! Access 2010 Level 2,
$75 Working Effectively with Difficult People Fundamentals of Outstanding Customer Service PowerPoint 2010 Level 1, $75 Dealing with Employee Leave Issues Word 2010 Level 2, $75 Understanding Some of the Most Common Hidden Disabilities Using PowerPoint Effectively - NEW! Mail Merge, $50 What's Your P.O.? How to Develop Your Levels of Patience & Optimism Workers' Compensation Photoshop CS4, $75 Performance Review CAP Information Session Fire Safety and Emergency Management 101- NEW! Business Communications for Every Day Dreamweaver CS4 Level 1, $75 2020 Vision: Time to Take Stock - NEW! Leading at UT
(Prerequisite to Leading at UT certification) Giving and Receiving Feedback Effective Presentation Skills Contracts Fiscal Policy - NEW! Rebounding from Challenging Customer Service Situations Safe Zone: Empowering LGBT Allies Visit our
website for more information!
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