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Infotrieve   www.infotrieve.com


Advanced Referencing Services Specialist


Infotrieve is a global leader in information services and content management technology

for businesses. For more than 20 years we have been providing corporate information

centers, R&D facilities, and legal, business affairs and product professionals in more

than half the Fortune 500 with a broad array of software solutions and services.

Position Overview

We are seeking a talented Advanced Referencing Services Specialist with the desire to

provide top-notch service to our blue chip clients. In this role you will utilize your strong

on-line search skills to conduct advanced reference work, citation verification and

copyright clearance for hard-to-find documents utilizing specialized in-house and

commercial databases.

This is a great opportunity for an exceptional recent MLS graduate with a strong desire

to work with both leading edge software and some of the most highly respected

companies from a variety of industries. This position will be located in Wilton, CT and

will report to our Client Services Supervisor.

Responsibilities

 Ensure document orders are accurately matched to bibliographic records in internal

databases by consulting multiple online library catalogs

 Perform searches across specialized databases to verify citations and update

internal database information

 Locate source publications containing hard-to-find documents including journal

articles, theses and dissertations, periodicals, conference proceedings and patents

 Obtain copyright permissions for hard-to-clear documents

 Initiate contact with publishers and vendors to fill document requests

 Communicate order status updates to clients

Requirements

 MS degree in library and information science

 2 years experience in a corporate or academic research position

 Proficiency using citation databases such as PubMed

 Knowledge of university and library catalogues

 Excellent written and verbal communication skills

 Proven customer service orientation

 Strong aptitude for learning new software

How to Apply

Please send resumes to [log in to unmask].


-- 
Karen J. "Kitty" McClanahan, Ph.D.
Assistant to the Director, Lecturer
Program Coordinator: Practicum and IS&T Minor
School of Information Sciences
The University of Tennessee
451D Communications Bldg.
1345 Circle Park Drive
Knoxville, TN 37966-0341
(865) 974-8942
[log in to unmask]