The Reference and User Services Association (RUSA), a division of ALA, is offering a multitude of online courses this fall including a new course, Interlibrary Loan 101, and CEUs for our course Health Information 101.


REGISTER ONLINE NOW for one of our many courses covering the following topics: interlibrary loan, business reference, spatial literacy and online mapping, health information, reference interview skills and genealogy reference. Registration rates start at $130 per course for RUSA members. Group discounts are available! Rates for two or more registrants from the same library, library network or library system start at $110 per  person.


Learn more about all of our courses and webinars at the RUSA online learning page:


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Here are the courses we’re offering in the next few months:



   NEW COURSE! Interlibrary Loan 101 Sept. 17 - Oct. 14, 2012, Live

   Sessions on Mon and Wed, 1-2p.m. Central Time


   Topics covered: ILL process, policies and procedures from both the

   borrowing and lending perspectives, copyright law and licensing impacts

   on ILL, and ILL resources and systems. Participants will learn standard

   practices, gain an overview of emerging trends, and practice writing

   policies for interlibrary borrowing and lending. Live presentations

   will be held Monday and Wednesday, 1:00-2:00p.m. Central time, with

   additional asynchronous coursework.

   Who should attend: New ILL managers and practitioners in all types of

   libraries, especially academic and public libraries.


   Learn more:



   Introduction to Spatial Literacy and Online Mapping Sept. 17 - Oct. 7,



   In light of the widespread use of Geographic Information System (GIS)

   technology such as Google Earth or Google Map Mashups o communicate

   information in a map format, it is time to train librarians to not only

   assist library clients with their inquiries, but to use the technology

   themselves in their reference work and liaison responsibilities. This

   three week course will introduce you to a variety of mapping tools and

   Geographic Information System (GIS) technologies that are of interest

   to both public and academic library users.

   Who should attend: librarians and library staff from all types of



   Learn more:



   Spatial Literacy II: Incorporation of Maps and GIS Dec. 3 - Dec. 23,



   This course incorporates the geospatial literacy and mapping skills

   covered in part one of this two part course and teaches how to apply it

   in library services: reference work, library projects, library

   administration, collection delivery, instruction, outreach and

   promotion. Topics covered will include map literacy, staff development

   and training; using maps and GIS in library projects; and a basic

   introduction to GIS software.

   Who should attend: Librarians in any information resource position


   Learn more:



   Health Information 101 Sept. 17 - Oct. 28, 2012

   **CEUs offered! Those who complete the required

   coursework will receive one continuing education unit.**

   **Registration for this course is $20 more than the standard rates

   so that we can offer these CEUs for you.**


   Topics covered include medical terminology, evidence-based biomedical

   literature searching, health literacy and health outcomes, how to

   evaluate health and medical websites, consumer health resources, and

   the business of healthcare.

   Who should attend: public librarians; primary, secondary and academic



   Learn more:



   Reference Interview Sept. 17 - Oct. 27, 2012


   A comprehensive course focusing on the methods of evaluating reference

   service, behavioral aspects of reference service, and the different

   types of questions that can be used to help patrons identify what they

   need. Other topics include approachability, questioning and listening

   techniques and the reference interview environment. Chat sessions will

   model interviewing techniques using sample dialogues.

   Who should attend: support staff, library technicians, newly hired

   reference librarians, and those librarians who want to brush up on

   their interview skills; topics are of interest to all types of


   Learn more:



   Business Reference 101 Oct. 22 - Nov. 16, 2012


   The course will provide a framework for understanding the business

   reference process as well as an overview of business reference sources

   specific to the following areas: company research, small business and

   industry research, international business, consumer research, business

   statistics, investing and the stock market. Participants will also have

   access to proprietary business reference databases such as Standard &

   Poor's NetAdvantage, Morningstar, IBISWord and ReferenceUSA, among


   Who should attend: Academic, special or public librarians and other

   researchers and library staff who have a basic understanding of some

   business resources but who do not work with them often enough to build



   Learn more:



   Genealogy 101 Oct. 29 - Dec. 1, 2012


   The course will outline basic sources and strategies, centered on a

   single case study, for American genealogy reference service. Topics

   covered include the U.S. Census, vital records, immigration research,

   military research, archival material, print reference tools, online

   sources and a variety of other basic genealogy sources. Students will

   also receive instruction in reference desk strategies and tools for

   further professional development.

  Who should attend: reference staff with little or no experience in

   genealogy, and those seeking skills and confidence for assisting family

   history researchers.


   Learn more:





Liz F. Markel, M.A.

Marketing & Programs Manager

Association of Specialized and Cooperative Library Agencies (ASCLA)

Reference and User Services Association (RUSA)


The American Library Association // 50 E. Huron Street // Chicago, IL  60611

800-545-2433 // p. 312-280-4398 // f. 312-280-5273 // e. [log in to unmask]

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