POSITION X1151 Extension Area Specialist- Information Technology.
75% Information Technology Training/Education, 25% other IT duties to include desktop support, equipment procurement, and other assigned duties.
LOCATION
University of Tennessee Extension, Central Region Office, Nashville, TN
EFFECTIVE DATE
November 1, 2011. Screening of applicants' credentials will begin October 5, 2011 and will continue until the position is filled.
SALARY AND BENEFITS
Salary is commensurate with training and experience. Benefits include group hospitalization and life insurance, State Employees Retirement; Workers' Compensation; study, sick
and annual leave; numerous University of Tennessee and state benefit programs, including liberal time off for holidays and longevity pay after three years of service; reimbursement for official travel.
JOB DESCRIPTION The Extension Area Specialist I – IT is responsible to the Regional Director for coordinating, implementing and evaluating program efforts in information technology,
computer applications and client education for the Central Region. This position requires a master’s degree in an IT related field (or) an MS degree in another field with equivalent training and experience appropriate to the IT industry; evidence of ability
to plan, organize, develop, implement and evaluate technology-related educational programs; demonstrated qualities of leadership, drive and initiative; effective oral and written communication skills; a sincere desire to work with people, including the disadvantaged
and minorities; and a willingness to establish residence in the area where employed. The Extension Area Specialist I- IT will:
Provide leadership for the IT educational program activities that meet the needs of all eligible clientele regardless of race, color, national origin, age, sex, disability, religion
or veteran status.
Develop and maintain a Regional training and educational plan, approved by the Regional Director, that supports the state IT strategic plan and goals.
Provide training for Extension personnel in standard computer applications and technology according to the plan as well as explore, test and incorporate new and emerging technologies
into the program.
Advise clientele on the appropriate use of technology, assist with hardware/software procurement and installation.
Actively participate in staff conferences to share technology strategy, opportunities, and provide training.
Provide leadership, guidance and support concerning communication strategies for the Central Region.
Work as an active member of the statewide information technology team by collaboration with statewide Extension IT staff to meet the mission and goals of the strategic plan.
Assume other duties as assigned.
REQUIREMENTS MS degree in IT related field; or, an earned MS degree in Education, Agriculture and Natural Resources, Family and Consumer Sciences or related area with considerable
training and experience in windows based operating systems, Microsoft applications, tablets and smart phone applications.
Effective interpersonal skills and the ability to communicate (written and orally) effectively with technical and client support groups while exhibiting a customer service focus.
Good organizational skills and ability to manage multiple tasks and priorities to timely completion.
PREFERRED QUALIFICATIONS:
In-depth knowledge of University supported software packages, hardware support, social media platforms and troubleshooting techniques.
Software to include Microsoft Office, Adobe Acrobat
Hardware to include Windows PC (with limited Mac OS based systems), Windows, Android, OS tablets, and smart phones.
Application platforms to include the University of Tennessee's SAP Information Management System (IRIS), Microsoft SharePoint, and Extension's System for University Planning,
Evaluation and Reporting (SUPER).
Expertise in implementing and conducting (in-person and online) educational training on supported applications. Responsible for being knowledgeable in emerging technologies with
application to educational enterprises and conducting training on these technologies to keep Extension’s workforce proficient in their use.
Experience in developing educational materials, user manuals and best practices.
Experience working within, maintaining or developing Microsoft SharePoint system.
Knowledge of website design principles and maintenance and/or working as part of a web management team.
Experience with web-development software/tools such as HTML Dreamweaver, CSS, web content management or current equivalent, and knowledge of current and emerging web standards
is a plus.
TO APPLY
Please apply online at: http://www.utextension.utk.edu/employment/NewForms.html NEW APPLICANTS
TENNESSEE TRANSFER REQUESTS
Please attach the following electronic documents to the online application or mail hard copies to the contact below:
Current resume and cover letter
List of References (five minimum)
Official Transcripts showing degree(s) conferred
Application forms available upon request. Direct inquiries to:
James Stewart
Regional Director
Central Region Offic Phone: (615) 832-6550
5201 Marchant Dr Fax: (615) 832-0043
Nashville, TN 37211-5112 TTY/TTD: (865) 974-7245
E-mail: [log in to unmask]
Web Site: http://www.utextension.utk.edu
REQUIREMENTS
Request for transfer/reassignment may be approved if applicant:
has normally been employed with Extension in their current location a minimum of eighteen (18) months;
has a performance rating of satisfactory or above for the previous eighteen (18) months; and
training appropriate for the assignment.
Click to complete a transfer request electronically.
Please complete Transfer/Reassignment form online at: http://www.utextension.utk.edu/employment/
Dr. Tim L. Cross
Dean and Professor
UT Extension
121 Morgan Hall
Knoxville TN 37996-4530
Phone: (865) 974-7245
Fax: (865) 974-1068
The University of Tennessee does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in provision of educational programs
and services or employment opportunities and benefits. This policy extends to both employment by and admission to the University.
The University does not discriminate on the basis of race, sex or disability in the education programs and activities pursuant to the requirements of the title VI of the Civil
Rights Act of 1964, Title IX of the educational amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA) of 1990. Inquiries and charges of violation concerning Title VI, Title IX, Section 504, ADA or
the Age Discrimination in Employment Act (ADEA) or any of the other above referenced policies should be directed to the Office of Equity & Diversity, 2110 Terrace Avenue, Knoxville, TN 37996-3560. Requests for accommodation of a disability should be directed
to the ADA Coordinator at the above address.
Date Posted: 09/15/2011
Miriam L. E. Steiner Davis, Ph.D.
Post-doctoral Research Associate and Project Manager:
Data Observation Network for Earth (DataONE)
www.dataone.org
Center for Information and Communication Studies
The University of Tennessee
Mail:
1345 Circle Park Drive, Suite 420
Physical:
Hoskins 5, Room 5-G
865-974-7814 (voice)
865-974-7973 (fax)