We require they return the accessories we provide. We don’t accept substitutes. If they can’t return the originals we charge them the actual cost of replacing the lost item. We don’t add a processing fees. Sometimes small accessories are only available as part of a larger item (for example a cord for a power brick). We then charge for the entire item since that’s what we have to buy.

We lend iPads to our patrons.  In several occasions, patrons lost the iPad accessories.  We asked patrons to look for them.  They often came back with non-original ones. My questions are:  Does your library charge patron for lost accessories?  If yes,  how much? Just for the cost of the accessories, or cost plus processing fee.

Thank you,

Charlie Ma, MLS, MS
Systems Librarian
Jersey Shore University Medical Center
Member of the Meridian Health Family
Booker Health Sciences Library
1945 Route 33
Neptune, NJ  07754-0397
Tel: 732-776-4636  Fax: 732-776-4530
email: [log in to unmask]
 
 
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