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Preston Medical Library: Reference Student Assistant Build your resume by joining a health information team. Position Description 1) Provide reference assistance to patrons with directional and collection related questions over the phone, via e-mail, and at the reference desk. 2) Record and respond to consumer and patient health information requests over the phone, via e-mail, and at the reference desk 3) Utilize reference interview skills by working with diverse clientele. 4) Take requests for literature searches and forward to librarians. 5) Work with librarians on special projects. Qualifications Previous library experience preferred but not required. Two years working in a college or university environment is preferred. Strong work ethic and customer service skills required. Excellent interpersonal and written communication skills required. Ability to communicate with diverse clientele required. Candidate must be proficient in computer programs such as Word and Excel. Professional attitude and appearance required. Candidate must be available to work evenings, weekends, semester breaks, and some holidays. Approximately 10 hours are available Sunday-Thursday evening. Additional hours as needed for substitute work shifts. Pay $7.25/hour Applicant Requirements Drug & tuberculosis screening Resume w/three references Benefits Free parking Meal discounts Free flu shots Contact Send resume and cover letter (including available hours) to: Donna Doyle Evening Supervisor Preston Medical Library UT Graduate School of Medicine 1924 Alcoa Highway, Box U-111 Knoxville TN 37920-6999 [log in to unmask]<mailto:[log in to unmask]> 865.305.8776 Preston Medical Library: Mission and Vision Mission Statement Preston Medical Library's mission is to partner with the Graduate School of Medicine in providing excellence in education, patient care and research. The library is committed to ensuring access to clinical information through the acquisition, organization and management of collections. We provide exceptional reference, research and instruction for faculty, residents, students and physicians and outreach to the community. Vision Statement Preston Medical Library & Learning Resource Center aspires to be an essential partner with the Graduate School of Medicine's endeavor to become a school of choice for graduate medical education and research through innovation, collaboration and providing exceptional, personalized services. Values § We will actively seek to identify, meet and exceed client needs (in an accurate and timely manner). § We actively pursue new methods and the use of technologies in order to provide services essential to our clients. § We will be professional, conscientious and responsible and strive to exceed the expectations of our clients. § We are dedicated to providing quality service to our clients. § We believe in teamwork. We will work together both internally and externally to share knowledge, resources and ideas in order to fulfill our mission. § We will be positive in our interactions with each other and our clients. Clientele The primary clientele of the Preston Medical Library are the UTGSM faculty and staff, medical residents and students affiliated with the UTGSM, the UT Medical Center's staff, patients and area practicing physicians. Individuals with health questions may contact the library's Consumer & Patient Health Information Service. The Library is open to everyone for in-house use of materials. Children under 18 are not permitted in the library without an adult. Martha Earl UT Preston Medical Library 1924 Alcoa Highway Knoxville, TN 37920 865-305-6616 865-305-9527 Fax [log in to unmask]<mailto:[log in to unmask]>