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Just a thought: You may have checked this already, but the problem could possibility be driver related. You might verify that you have current/latest bluetooth drivers for your laptop. Sorry, no particular recommendation on BT scanners, though. Never had a need to research/sell one. FWIW, though, I like Wasp barcode scanners in general. I've had good luck with them at my library clients. A quick check on their website tells me they do make a BT version for about $350 retail: http://www.waspbarcode.com/scanners/wws500_barcode_scanner.asp I've never used one, however. Good luck! ______________________________ *Chad Neeper* Senior Systems Engineer *Level 9 Networks* 740-548-8070 (voice) 866-214-6607 (fax) /Full LAN/WAN consulting services -- Specialized in libraries and schools/ On 6/20/2011 6:59 PM, Chris Cooper wrote: > > We are using Dell Latitude E6410 ATG laptops with built-in bluetooth > capability. I purchased what had been a proven product to us, a > Honeywell Metrologic BT9535 barcode scanner, for use in Outreach > Services Offline Circulation in the field. We are a Polaris library. > > I have worked numerous hours to try to keep this thing connected to > the laptop, and it keeps losing BT connectivity, whether in the office > or in the field. I sent it back to Honeywell for ‘repair’ and I think > they just reprogrammed it. No matter, it still doesn’t stay connected > so I am trying to get a refund. > > Anyway, do any of you have a super-recommendation for a bluetooth > barcode scanner? Needs to be impact-resistant of course, and > preferably less than $400. > > *Chris Cooper* > > *Library PC Technician*| Everett Public Library <http://www.epls.org/> > > [log in to unmask] <mailto:[log in to unmask]> > > *425.257.8039 fax 425.257.8029* >