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I agree with Chad. First check your bluetooth driver, second, go with the Wasp. We have 4 of the Wasp WWS500 bt scanners that we use for shelf reading and inventory. We're a Millennium library running the Circa inventory product. The Wasp works very well in the field, and the black and yellow case makes it easy to find on my cluttered desk. :-) You can buy direct from Wasp for $350 but Amazon and Tiger Direct have 'em for $299 and change.. It comes with a bluetooth USB adapter in case you have an old computer that is not bluetooth ready. David On 06/20/2011 6:56 PM, Chad Neeper wrote: > Just a thought: You may have checked this already, but the problem > could possibility be driver related. You might verify that you have > current/latest bluetooth drivers for your laptop. > > Sorry, no particular recommendation on BT scanners, though. Never had > a need to research/sell one. FWIW, though, I like Wasp barcode > scanners in general. I've had good luck with them at my library > clients. A quick check on their website tells me they do make a BT > version for about $350 retail: > http://www.waspbarcode.com/scanners/wws500_barcode_scanner.asp I've > never used one, however. > > Good luck! > > ______________________________ > *Chad Neeper* > Senior Systems Engineer > > *Level 9 Networks* > 740-548-8070 (voice) > 866-214-6607 (fax) > > /Full LAN/WAN consulting services -- Specialized in libraries and schools/ > > On 6/20/2011 6:59 PM, Chris Cooper wrote: >> >> We are using Dell Latitude E6410 ATG laptops with built-in bluetooth >> capability. I purchased what had been a proven product to us, a >> Honeywell Metrologic BT9535 barcode scanner, for use in Outreach >> Services Offline Circulation in the field. We are a Polaris library. >> >> I have worked numerous hours to try to keep this thing connected to >> the laptop, and it keeps losing BT connectivity, whether in the >> office or in the field. I sent it back to Honeywell for ‘repair’ and >> I think they just reprogrammed it. No matter, it still doesn’t stay >> connected so I am trying to get a refund. >> >> Anyway, do any of you have a super-recommendation for a bluetooth >> barcode scanner? Needs to be impact-resistant of course, and >> preferably less than $400. >> >> *Chris Cooper* >> >> *Library PC Technician*| Everett Public Library <http://www.epls.org/> >> >> [log in to unmask] <mailto:[log in to unmask]> >> >> *425.257.8039 fax 425.257.8029* >> -- David Robinson -- Systems Librarian James E. Walker Library Middle Tennessee State University