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The following is a press release from the federal Institute of Museum
and Library Services (IMLS). Having trouble viewing this e-mail? Read it
online at http://www.imls.gov/news/2011/062711.shtm
<http://www.imls.gov/news/2011/062711.shtm> .

 

FOR IMMEDIATE RELEASE
June 27, 2011

IMLS Press Contact
202-653-4632
Natasha Marstiller, [log in to unmask] <mailto:[log in to unmask]> 
Mamie Bittner, [log in to unmask] <mailto:[log in to unmask]> 

Myth vs. Fact: Who are Today's Library Computer Users?

A Demographic Analysis of Public Access Computer Users and Uses in U.S.
Public Libraries

<http://www.imls.gov/../../pdf/Brief2011_04.pdf>  
<http://www.imls.gov/pdf/Brief2011_04.pdf>  
<http://www.imls.gov/../../pdf/Brief2011_04.pdf> Washington, DC-Public
access computers in U.S. public libraries continue to be in high demand
according to Who is in the Queue: Public Access Computer Users
<http://www.imls.gov/../../pdf/Brief2011_04.pdf> , a new research brief
by the Institute of Museum and Library Services (IMLS). The report
dispels some myths that have lingered regarding the target service
population for public access computers in U.S. public libraries. It also
provides a demographic analysis of public access computer users and uses
and demonstrates that public libraries are providing much more than
basic technology access. 

"This study challenges commonly held perceptions about library users and
demonstrates public libraries' role in the global information economy,"
said Susan Hildreth, IMLS Director. "Libraries are constantly
reinventing themselves to meet the ever-changing information needs of
their communities."
 
The report examines trends in library computer use according to
demographic characteristics. Eight major categories of activities were
examined: social connections/communications, education, employment,
health and wellness, government and legal, community engagement,
managing finances, and entrepreneurship.

Select Findings and Background Information: 

Myth: Library computer users are a small segment of the population.
Fact: One third of the American public used a library computer in 2009.
Public access computer users largely mirror the general public in terms
of age and education. Libraries are at the crossroads of the community
serving and young and old, rich and poor, people with little formal
education as well as those with graduate degrees.

Myth: People who use library computers to access the internet are less
likely to have access to computers and the Internet at home. 
Fact: The majority of library public access computer users (86 percent)
reported they had "regular access to a computer and the Internet for
your personal use" at home. That is not to say that the remaining
fourteen percent of users (8,340,722) do not have significant public
access computing service needs. People who lacked home access were
frequent users, with 65 percent reporting that they used computers and
the internet in the library at least once a week or daily.

Myth: Libraries are just for kids and books.
Fact: In addition to providing books and children's programs, libraries
are places for people to explore new technologies, check out new music,
eBooks, videos and a variety of other resources. People of all ages make
use of library computers for a wide range needs. In 2009 an estimated 77
million people over the age of 14 used library computers. Young people
between 14-19 were most likely to be using computers for educational
purposes, users between the ages 25-54 were focused on employment and
training, and older adults focused on health information.

Public access computing is not a temporary community service whose need
will fall away as more people gain access in their homes. People with
access at home and without access at home are going to the library to
complete school assignments, to find a job, to learn more about health
and wellness issues, and much more.Libraries have responded to demand by
increasing financial investments in hardware, subscription databases and
computing infrastructure. Between 2000 and 2007 alone the availability
of Internet terminals in public libraries increased by 90 percent on a
per capita basis.

Over the past decade policy discussions about public access computing in
libraries have focused on the role that these institutions play in
bridging the digital divide. It is clear that bridging the digital
divide and encouraging broadband adoption and use is an important role
for the library. However the library is much more than a stop gap
solution for those who don't have access at home or work. 

About the Data
This newly released research brief relies on data compiled for U.S.
Impact Study, which was conducted by the University of Washington in
summer of 2009 and funded by IMLS and the Bill and Melinda Gates
Foundation. The mixed method national survey was administered at the
point-of-service in public libraries across the country via a web-based
tool and as a national household survey. There were over 48,000
respondents to the study in the public data file. This data set provides
information on the demographics of respondents and the nature of their
public access computer use. 

The brief also analyzed data from the Current Population Survey (CPS), a
monthly survey of households conducted by the Bureau of Census for the
Bureau of Labor Statistics. It provides a comprehensive body of data on
the labor force, employment, unemployment, persons not in the labor
force, hours of work, earnings, and other demographic and labor force
characteristics. The 2009 computer use data was collected through a
supplement to the CPS. The survey has included questions on Internet use
since 1997.

About the Institute of Museum and Library Services 
The Institute of Museum and Library Services is the primary source of
federal support for the nation's 123,000 libraries and 17,500 museums.
The Institute's mission is to create strong libraries and museums that
connect people to information and ideas. The Institute works at the
national level and in coordination with state and local organizations to
sustain heritage, culture, and knowledge; enhance learning and
innovation; and support professional development. To learn more about
the Institute, please visit http://www.imls.gov <http://www.imls.gov> .