Our youth coordinator is planning on getting the All-in-one units. I wonder if the newer models are more base heavy?  Seeing some of these reports where the monitors go out is somewhat troubling but it seems that warranty support is pretty good?

These things apparently are running windows and someone else mentioned VMWare – what do you guys do for maintenance on these? Does anyone have these set up with some sort of PC reservation system or does it have a built in timer? In other words, how do you keep a couple of kids from hogging it? :)

We have about 16 in place and getting ready to order 25 more,

Good: stations are pre-configured and ready to go with no IT intervention, warranty covers the whole unit so if something goes wrong you send it back, no network required so you can install them in places where Ethernet is not available, overall staff and patrons like the product.

Bad: price is fairly high, getting warranty work is time consuming, all in one units used to have stability issues meaning the little kids would press hard on screen they would sometime knock the unit down…. Got couple screen busted because of it, I seem to recall some issues with sound port and head phones getting messed up but warranty work fixed it

Feel free to ask more questions

Lino Scala

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Technical Analyst

Information Technology

Charlotte Mecklenburg Library

310 North Tryon Charlotte, NC 28202

Voice 704-416-0405

Fax     704-416- 8045