Good morning!

 

The following message was sent on Friday to all Tmail/Exchange users.  If you have any questions, please contact the OIT HelpDesk at 4-9900.

 

Thanks!

Rose

______________________________________________________________________
Rose Parker  

IT Manager

Office of Information Technology

OIT Support:  Help Desk, Call Center, and Student Computer Support

Description: Description: cid:3331815311_1820633

From: OIT HelpDesk
Sent: Friday, April 29, 2011 5:36 PM
To: OIT HelpDesk
Subject: Attention Mac Users

 

Attention Mac Users: 

 

On May 11, 2011, OIT will be making changes that may affect your Entourage or Outlook 2011 email clients.  We are updating the server that historically has provided the UT Directory search within the Entourage/Outlook 2011 client.  If you have configured your email client to use utkdc2.utk.tennessee.edu as your Directory Service/LDAP server, you will need to update your settings in order to continue to use this feature.

 

To update your settings in Outlook 2011:

1. Select Tools->Accounts from the Outlook 2011 file menu
2. Double-click your UT Exchange account
3. Click the Advanced button.
4. Change the Directory Service server to tmail.utk.edu
5. Click OK.

To update your settings in Entourage:

1. Select Tools->Account Settings from the Entourage file menu.
2. Double-click your Exchange account.
3. Click the Advanced tab
4. Change the LDAP server field to tmail.utk.edu
5. Click OK

 

If you have any questions about this change or would like assistance updating your settings, please contact the OIT HelpDesk at (865) 974-9900.

 

 

 

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