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Upcoming Event
Category : Infrastructure
Message : Network Services will be upgrading the core networking equipment located in the Stokely Management Center data center on Saturday, April 2nd starting at 10:00PM EDT.  The upgrade is expected to take approximately 8 hours and should be finished by 6:00AM EDT Sunday morning.  The upgrade will impact the wired and wireless network access in many campus buildings. A few campus buildings also will be without telephone service. The list of buildings affected is available online at http://oit.utk.edu/helpdesk/kb/entry/1809/.

Some programs may experience intermittent, short outages during this maintenance window. These applications include but are not limited to online registration, advising and financial services through MyUTK (Banner and Circle Park Online), TStorage, SharePoint, Office Communications Server (OCS), OIT UNIX systems and access to Digital Media Services and online Web streaming.  Many Web pages hosted by the utk.edu and tennessee.edu domains, including most departmental sites, the OIT website and personal Web pages, may also be unavailable for short periods of time. 

Another outage has been scheduled for the rest of the campus on the following Saturday, April 9th.  Details of that outage will be announced at a later date.

Please contact the OIT HelpDesk at (865) 974-9900 for any questions related to this upgrade.

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For information and support, please contact:

OIT HelpDesk  (865) 974-9900