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Going on the tangent of updates... Is there a way to exempt anti-virus (or any other files for that matter) from being "Frozen" and therefore can be updated at any time? With our current product, we can list exemptions (like our default printer txt file) so we can change things on the back end without having to go through multiple reboots. What about remote desktop / SMS / VNC / MOM - are these things happy with Deep Freeze in your experiences? :) Thanks, Gretchen Garcia MCLD IT Services [log in to unmask] -----Original Message----- From: Library NT [mailto:[log in to unmask]] On Behalf Of GRAY, PAUL Sent: Monday, April 05, 2010 10:38 AM To: [log in to unmask] Subject: Re: Deep Freeze Ditto on the issues with Steady State in a lab environment. Might great for your home computer or an office with only a couple of machines. For labs -- I'm glad our District continues to provide and support Deep Freeze. The only issues we have had have been with updating McAfee via ePo and monitoring those updates. Mostly it is a matter of coordinating our maintenance thaw times to match their automatic update pushes. To me - the benefits far outweigh the challenges. PHG ________________________________ From: Library NT [[log in to unmask]] On Behalf Of Gretchen Garcia - LIBRARY [[log in to unmask]] Sent: Monday, April 05, 2010 12:27 PM To: [log in to unmask] Subject: Re: [LIBNT-L] Deep Freeze The challenge with Steady State is that I cannot manage it from one location like we can with our current product. This is a critical feature as we have almost 300 public facing machines. I don't want to have to touch 300 machines in order to make an exception. ;-) Thanks though! :) Thanks, Gretchen Garcia MCLD IT Services [log in to unmask] From: Library NT [mailto:[log in to unmask]] On Behalf Of Vermeersch, Scott M. Sent: Monday, April 05, 2010 9:25 AM To: [log in to unmask] Subject: Re: Deep Freeze You may also want to look at Microsoft SteadyState. Similar to Deepfreeze but free. Scott Vermeersch Systems Analyst Mayo Clinic Libraries E-mail: [log in to unmask]<mailto:[log in to unmask]> __________________________ Mayo Clinic 200 First Street SW Rochester, MN 55905 www.mayoclinic.org<http://www.mayoclinic.org/> ________________________________ From: Library NT [mailto:[log in to unmask]] On Behalf Of Wong, Channing Sent: Monday, April 05, 2010 11:07 AM To: [log in to unmask] Subject: Re: [LIBNT-L] Deep Freeze We use deep freeze with library online and trend micro. It works fine in that setup. If any problems or virus warnings come up staff can just restart the machine and it'll be like nothing has happened. The only real issue is scheduling updates to be done as the machines are frozen. This includes windows updates or any software installed including trend. There is a scheduler to setup update times. It is a good product. They will to unifying their management console eventually so I'm told so you can admin all their software from one panel. On Apr 5, 2010, at 9:00 AM, "Gretchen Garcia - LIBRARY" <[log in to unmask]<mailto:[log in to unmask]>> wrote: Good morning LibNT! ;-) I am curious about your stories (good and bad) about using Deep Freeze in your environment. Especially if you have your public machines on a domain and use any sort of PC access management system (We are using SAM.) We are currently running XP and using Trend Micro as our Anti-virus. We seem to be running into walls using our current solution and we're not getting the response we would like from the vendor. Any and all stories (again, good, bad and ugly) would be appreciated. ;-) Thanks much! Thanks, Gretchen Garcia MCLD IT Services [log in to unmask]<mailto:[log in to unmask]> http://www.mcldaz.org "There are 10 types of people in this world. Those who understand binary and those who don't." =) Email Disclaimer: http://www.co.marin.ca.us/nav/misc/EmailDisclaimer.cfm