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The correct citation for Dr. Kingma's 1996 ROI research/book:  (I had left a word off from the title previously-sorry again.) / kw

Title: The Economics of Access versus Ownership  ....by Dr. Bruce Kingma  Haworth Press

here is a Google Books link:

http://books.google.com/books?hl=en&lr=&id=3zIYFgVuTEIC&oi=fnd&pg=PP19&dq=bruce+kingma+access+versus+ownership&ots=vKpU9Sah5z&sig=GLapyyDRxWptW60S0Bg1rvP4ZxQ
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Karen Weaver, MLS, Adjunct Faculty, Cataloging & Classification, The iSchool at Drexel University, Philadelphia PA email: [log in to unmask] / Electronic Resources Statistician, Duquesne University, Gumberg Library, Pittsburgh PA email: [log in to unmask]

"The weak can never forgive. 
 Forgiveness is the attribute of the strong."
--Mahatma Gandhi