The correct citation for Dr. Kingma's 1996 ROI research/book: (I had left a word off from the title previously-sorry again.) / kw
Title: The Economics of Access versus Ownership ....by Dr. Bruce Kingma Haworth Press
here is a Google Books link:
http://books.google.com/books?hl=en&lr=&id=3zIYFgVuTEIC&oi=fnd&pg=PP19&dq=bruce+kingma+access+versus+ownership&ots=vKpU9Sah5z&sig=GLapyyDRxWptW60S0Bg1rvP4ZxQ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Karen Weaver, MLS, Adjunct Faculty, Cataloging & Classification, The iSchool at Drexel University, Philadelphia PA email:
[log in to unmask] / Electronic Resources Statistician, Duquesne University, Gumberg Library, Pittsburgh PA email:
[log in to unmask]
"The weak can never forgive.
Forgiveness is the attribute of the strong."
--Mahatma Gandhi