***Please excuse cross-postings*** The transcript and audio recordings of the 2010 ALISE Technical Services Education SIG program "Technical Services: Past, Present, Future" featuring Michael Gorman, Janet Swan Hill, and Arlene Taylor are now available. Please go to: https://www.ecu.edu/cs-educ/libs/ALISE_2010.cfm A big THANK YOU to our presenters and to Elaine Yontz and her staff at East Carolina University for graciously constructing and hosting the website. Sincerely, Gretchen L. Hoffman, Ph.D. Co-convener, ALISE Technical Services Education SIG Assistant Professor School of Library and Information Studies Texas Woman's University [log in to unmask] Karen Snow Co-convener, ALISE Technical Services Education SIG Ph.D. Candidate Department of Library & Information Sciences University of North Texas [log in to unmask]