Colleagues: As part of an IMLS funded Early Career Research Grant, Dr. Vandana Singh (Assistant Professor, School of Information Sciences at University of Tennessee-Knoxville) is working on a 3 year research project that will compare the technical support for Open Source Integrated Library Systems with proprietary Integrated Library Systems. In this active phase 1 of this research project, we are collecting data regarding the expectations of librarians for technical support and the available channels of technical support. We will identify the expectations of librarians about technical support for ILS (both open source software and proprietary software). At this stage, we are looking for participants interested in contributing to this study. If you would be willing to participate in the study that would be greatly appreciated. You can take the survey and find more information at: http://oss-research.cci.utk.edu/. You can also direct any queries or suggestions to [log in to unmask] with "ILS Survey" in the subject line. We look forward to our contributions, and thank you for your support! Cheers, The OSS Lib Tech Team Principle Investigator Vandana Singh, PhD Assistant Professor, School of Information Sciences, University of Tennessee Knoxville, 449 Communications Bldg. 1345 Circle Park Drive Knoxville, TN 37996-0341 Email: [log in to unmask] Website: www.vandanasingh.com" __________ Joel Southern Communications Specialist School of Information Sciences College of Communication and Information University of Tennessee, Knoxville 1345 Circle Park Drive, Suite 451 Knoxville, TN 37996-0341 ____________ (865) 974-6727 jsouthern at utk dot edu www.sis.utk.edu <http://www.sis.utk.edu> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- To join/leave the list or browse the ISALUMNI archives, please see: http://listserv.utk.edu/archives/isalumni.html