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Preston Medical Library: Reference Student Assistant Position Description 1) Provide reference assistance to patrons with directional and collection related questions over the phone, via e-mail, and at the reference desk. 2) Record and respond to consumer and patient health information requests over the phone, via e-mail, and 3) Utilize reference interview skills by working with diverse clientele. 4) Take requests for literature searches and forward to librarians. 5) Work with librarians on special projects. Qualifications Previous library experience preferred but not required. Two years working in a college or university environment is preferred. Strong work ethic and customer service skills required. Excellent interpersonal and written communication skills required. Ability to communicate with diverse clientele required. Candidate must be proficient in computer programs such as Word and Excel. Professional attitude and appearance required. Candidate must be available to work evenings, weekends, semester breaks, and some holidays. Hours may include: Sunday @ 2pm-10pm; Monday @ 5pm-9pm, Tuesday @ 5pm-9pm; Wednesday @ 5pm-9pm; Thursday @ 5pm-9pm, Friday @1pm-5pm, and Saturday @ 9am-5pm Pay $7.25/hour Contact Donna Doyle Evening Supervisor Preston Medical Library UT Graduate School of Medicine 1924 Alcoa Highway, Box U-111 Knoxville TN 37920-6999 [log in to unmask]<mailto:[log in to unmask]> 865.305.8776 Martha Earl UT Preston Medical Library 1924 Alcoa Highway Knoxville, TN 37920 865-305-6616 865-305-9527 Fax [log in to unmask]<mailto:[log in to unmask]>