This position will be located at the Innovative Headquarters office in Emeryville California.

Innovative Interfaces, Inc. dedicates its energies to meeting the needs of libraries and the challenges of library automation. The company has fulfilled this mission with first-rate services and products such as the Millennium integrated library platform, INN-Reach resource sharing, Electronic Resource Management, and the Encore discovery services platform. Today thousands of libraries of all types in over 40 countries rely on Innovative’s products, services, and support. The company is located in Emeryville, California with offices around the world.

We are is seeking an enthusiastic individual who enjoys working in a fast-paced, collaborative environment, who will provide telephone and e-support for Innovative's customers and perform effective technical troubleshooting of application issues. This position emphasizes support to Innovative’s International customer base and urgent overnight activities for the North American customer base, with additional tasks and responsibilities assigned based on business need. After an initial training period during normal business hours, the position will move to an overnight shift TBD.

Responsibilities:
·         Provide extensive telephone and e-support for Innovative's customers using Innovative software on large multi user UNIX systems
·         Analyze, troubleshoot, document, and resolve application issues reported by customers using UNIX and proprietary utilities.
·         Work with customers with varying levels of technical expertise to effectively pursue and resolve issues in an expedient manner
·         Acquire a thorough knowledge of Innovative’s web-based products and technologies on both the Encore and Millennium platforms to troubleshoot customer systems, add to internal documentation, and share information with the Customer Services Department’s WebPAC and Digital Resources teams.

Requirements:
· MLS or other relevant degree, or equivalent work experience
· Minimum of two years experience in at least one of the following areas:

o   Library circulation department or library technical services
o   Software support or help desk
o   Website design/administration/troubleshooting

·         Familiarity with Web technologies, such as HTML, XML, CSS, SSL, Open URL
·         Familiarity with CAS and LDAP authentication
·         Familiarity with automated library systems and information technologies
·         Strong commitment to service
·         Proven analytical and problem solving skills
·         Facility for learning new software
·         Detail-oriented approach with excellent follow-through
·         Excellent written and verbal communication skills and a positive and professional phone manner
·         Ability to work both independently and as part of a team
·         Ability to work accurately under pressure in a fast-paced and changing environment
·         Ability and willingness to work a non-standard overnight shift

Desired:
·         Fluency in one or more CJK languages
·         Previous experience working in a UNIX environment
·         Familiarity with automated library systems and information technologies

The Cline Library at Northern Arizona University invites applications for: Document Delivery Services/Reserves Librarian. The position offers an exciting opportunity for an innovator who understands the changing environment of interlibrary loan and reserves services in libraries. The Document Delivery Services/Reserves Librarian, reporting to the Content Access and Delivery Services Coordinator, directs the document delivery and reserves units and associated library and student personnel, including mentoring, supervising, and evaluating staff. As a member of the leadership team for content access and delivery services, this position supports the development, enhancement, and delivery of innovative services throughout the library, online, and across the university. The Cline Library culture and NAU values center on providing service excellence in a 24/7 learner-centered environment. The library supports NAU’s programs on the Mountain Campus, as well as those offered online, and at other sites across the state. We seek a dynamic individual who is committed to the library’s mission, and is flexible, open-minded and reliable in an atmosphere of rapid change. For complete information on applying, minimum requirements and a detailed job description see: http://hr.nau.edu/ The salary begins at $52,000, depending on experience and qualifications.

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

This position will be located at the Innovative Headquarters office in Emeryville California.

Content Pro, Symposia, and harvested content in Encore rely on a variety of XML schema and/or crosswalks. Millennium Cataloging and the MARC format remain a focus as well, and RDA is on the horizon as a possibility. Support for various forms of metadata continues to be a focus of many of the products offered in the Innovative product suite. The MetaData Product Manager is responsible for developing and articulating a product vision in this area, and for providing expertise and direction in these areas.   Also responsible for identification of functional enhancements throughout product life cycle these products. Provide input to inform decisions relative to product pricing, functionality, installation procedures and practices, product maintenance, production, support, and packaging issues.

Specific Responsibilities
This position will manage Content Pro, Symposia, Encore Harvesting Services, Millennium Cataloging and associated metadata areas for other products as necessary.

Principal Responsibilities
Manage multiple input streams to develop new and enhanced products. Implement tactical programs including product requirement documents, functional development, on-going enhancements, and end-of-life migration strategies. Develop 6 - 12 month product development schedule in conjunction with various departments and Software Development. Contribute actively to business planning process. Develop product-specific messaging and positioning.
   Work with Marketing, Sales, and Operations to drive new revenue through continuing sales support, development of related sales and marketing materials that promotes product line features and benefits. Train sales force to ensure competency in product knowledge. Compose articles, product fact sheets and other informational materials. Contribute product specific information to RFP responses as appropriate.
   Specify application level enhancements necessary to increase product sales and/or extend product life. Review product beta testing results and work with product development to determine appropriate actions. Compose and distribute ancillary product release notes.
    Conduct business negotiations to support product development efforts including independent software vendors and other third party software providers. Prospect and negotiate strategic third-party relationships to support product plans.
    Act as a central resource for expertise in assigned areas as well as function as "Product Champion" within company. Present product and market strategies and represent Innovative Interfaces at industry trade shows and forums.

Skills And Abilities
·       Working knowledge of product management techniques and issues
·       Working knowledge of metadata formats and the desire to stay current as this area grows and changes
·       Familiarity with digitization projects a plus
·       Good negotiation skills
·       Working knowledge of library marketplace. Quickly anticipates key market conditions and develops strategies that add value for customers
·       Possess solid self-management skills and is self-motivated
·       Strong verbal and written skills. Capable of interacting with all levels of the company, customer base, and potential partners
·       Actively negotiates with key stakeholders and functional counterparts to obtain required resources
·       Ability to handle multiple projects and priorities simultaneously
·       Possess professional and creative style to promote product line

The University of Miami Libraries seeks a nominations and applications for an Assistant Head of Cataloging & Metadata Services to provide leadership and guidance in planning and managing database maintenance, authority control, and copy-cataloging activities in the University Library to ensure the quality of its resource discovery tools. The incumbent hires, trains, and supervises 6 FTE supporting staff in cataloging and quality control and may also participate in original cataloging of print/online materials in a variety of formats, as well as provide descriptive metadata for digital collections.

UNIVERSITY: The University of Miami is one of the nation’s leading research universities in a community of extraordinary diversity and international vitality. The University is privately supported, non-sectarian institution, located in Coral Gables, Florida, on a 260-acre subtropical campus. The University comprises 11 degree granting schools and colleges, including Architecture, Arts and Sciences, Business Administration, Communication, Education, Engineering, Law, Medicine, Music, Nursing, and Marine and Atmospheric Science (www.miami.edu).

THE LIBRARY: The University of Miami Libraries (www.library.miami.edu) rank among the top 50 research libraries in North America with a collection of over 3 million volumes, 74,000 current serials, and over 64,000 E-journal titles. The Otto G. Richter Library lies in the heart of the Coral Gables campus and serves as the central library for the University. Other University of Miami libraries include the Paul Buisson Architecture Library, the Judi Prokop Newman Business Information Resource Center, and the Marta & Austin Weeks Music Library, and the Marine and Atmospheric Science Library. The campus also has independent medical and law libraries. The Libraries provide support and services for approximately 10,100 undergraduates, 5,100 graduate students, and 10,000 full and part time faculty and staff. The Libraries have a staff of 37 Librarians and 86 support staff and are a member of ARL, ASERL, CLIR, NERL, RLG, and Lyrasis.

POSITION: Reporting to the Head of Cataloging & Metadata Services, the Asst. Head of Cataloging & Metadata Services is responsible for initiating and directing authority control, bibliographic quality control, and database problem resolution to insure bibliographic and authority records meet local and national standards, working closely with other library faculty/staff to establish and document relevant policies, procedures, and efficient workflows; Supervises, trains, and evaluates copy-cataloging and database maintenance staff ; Acts as a liaison to authority and database enrichment vendors and manages the loading and quality control for all vendor supplied records and data; Works with Metadata Services and Digital Library Initiatives to oversee metadata quality control of digital collections and establish relevant policies, procedures, and workflows; Participates in original cataloging of all formats and metadata creation activities in the library as needed ;Networks, collaborates and actively participates in local, regional, national, or international organizations regarding issues in librarianship, cataloging, database maintenance and authority control services; Serves on/participates in University and Library committees, task forces, and teams as appropriate

QUALIFICATIONS: Required: ALA-accredited Master’s degree in library science, or an ALA-approved foreign equivalent; Two years of original cataloging experience. Professional understanding and knowledge of cataloging procedures and principles including but not limited to: AACR2R, LCRIs, LC classification, LCSH, MARC21 bibliographic and authority formats; Professional understanding and knowledge of non-MARC metadata schemas, standards, best practices, and their applications, such as Dublin Core, EAD, VRA Core, MODS, METS, etc.; Working knowledge of bibliographic utilities and integrated library systems and familiarity with authority and database enrichment vendors services
Prior successful supervisory experience; ability to motivate staff and set priorities; Demonstrated ability to work quickly and accurately in a service and production-oriented environment, and adapt to a fast paced rapidly changing environment; Ability to plan and implement routines and processes that ensure optimum production, and monitor projects through to completion in a cost-effective manner ; Demonstrated ability to work independently, as well as collaboratively with diverse constituents ;Effective oral, written, and interpersonal communication skills ; Reading knowledge of one or more foreign languages (Spanish preferred). Desired: Experience managing authority control processes and/or vendor services; Experience batch loading and editing bibliographic records, using Millennium (Innovative Interfaces) and/or third party software, such as MarcEdit, preferred ; Experience developing macros and/or scripts to enhance productivity.

SALARY AND BENEFITS: Compensation will be competitive and commensurate with experience and qualifications. This is a non-tenure track faculty appointment at the Librarian Assistant/Associate Professor rank. The position offers a comprehensive benefits package including: TIAA-CREF; medical and dental insurance; life, disability, and long-term care insurance available; tuition remission; 13 paid holidays; and 22 days annual vacation. Additional employment benefits available include credit union; Employee Assistance Program; bookstore, and sporting event discounts; optional fee-based membership in a state-of-the-art wellness center, and no state or local income taxes. More information on benefits can be found at: http://www.miami.edu/benefits/pdf/bensum-faculty06.pdf.

APPLICATIONS AND NOMINATIONS: Review of applications will begin immediately and continue until the position is filled. Applications and nominations will be accepted until a suitable candidate is selected. Applications should be submitted electronically and must include a letter of interest, curriculum vitae and the names of three references. The references will not be contacted before the appropriate time. Send nominations and applications to:

Marylen Exposito, Human Resources Manager
Otto G. Richter Library
University of Miami
P.O. Box 248214
Coral Gables, FL 33124-0320
e-mail: [log in to unmask]
fax: 305-284-3913

The University of Miami is an Equal Opportunity Affirmative Action Employer. The University has a strong commitment to diversity and encourages applications from candidates of diverse cultural backgrounds.
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Amherst College Library seeks a Social Sciences Librarian to serve as the Library’s primary subject specialist for social sciences and law, acting as liaison, research instructor, and selector in those disciplines. This Librarian will provide instruction in research and the use of library resources in a variety of settings, with a special emphasis on social sciences, legal studies, government information, and data. S/he will demonstrate a dedication to promoting research and to undergraduate teaching and a willingness to hone skills as a library instructor.. S/he will maintain currency with emerging information technologies and trends in scholarly communication, anticipating and facilitating new uses of social sciences research and data in response to evolving patterns of publishing and information dissemination. The Social Sciences Librarian serves as coordinator of the Library’s federal depository program. S/he also participates in general reference services, guiding and instructing library patrons in identifying, retrieving and evaluating information in all formats. S/he will also play an active role in the development and enhancement of public services in general. Full-time, with some evenings and weekends.

Qualifications: Must have a strong academic background or experience in social sciences as well as an ability to locate and evaluate relevant data. Master’s degree from a program accredited by the American Library Association or foreign equivalent required. Must have minimum of three years professional experience in an academic or research library or equivalent, preferably in reference, collection development and/or user education. Demonstrated ability to teach and a commitment to participate in undergraduate education required. Strong communication skills required. The successful candidate must be willing to tackle challenges in an academic library with energy and enthusiasm, showing patience, tact, and good humor in the face of the demands of public service. S/he is expected to contribute to library initiatives that further the College’s commitment to diversity and inclusion.

Interested candidates should submit a cover letter, resume, and the names and contact information of three professional resumes. A review of applications will begin immediately and continue until the position is filled.

SALARY: Monthly Salary Range: $ 5,971 - $ 7,264. Initial placement within salary range DOQ. Plus excellent benefits package: Retirement-CalPERS-2.5%@55; paid medical, dental, vision and more.

FINAL FILING DATE: Initial application screening will take place the week of March 8, 2010; candidates are strongly encouraged to apply by this date to receive first consideration for this opportunity.

THE POSITION: A key member of the Library’s management team, the Supervising Librarian for Youth Services reports to the Library Director and is responsible for Library services and programs to children and families in Hayward. This full-time position (40 hours per week) will supervise a staff of nine (9) people in two libraries. Major responsibilities of this position include, but are not limited to: management of the library’s book and media collection for children; operations of the Library’s after school homework help centers; oversight of early childhood education programs; management of division and program budgets; delivery of excellent customer service to children and families in the Library; leadership of volunteer programs; development of grants and other external funding resources; and participation in the development of long-range Library goals, policy and procedures. Enthusiasm, motivation, organization, teamwork, and excellent interpersonal skills are a must. The ability to anticipate and provide quality and innovative customer service to a diverse population is essential. This position requires working flexible hours including some evenings and weekends.

THE IDEAL CANDIDATE: The Library Director is seeking candidates who have a sincere interest in advancing the organization consistent with the City’s change initiatives. The candidate selected will have the incomparable opportunity to advance a Library youth services division dedicated to enhancing community assets and empowering children and families to be partners in creating their desired quality of life. He/she will be an inspiring leader and effective manager of people with a history of developing mutually beneficial relationships, including experience working with volunteers. A current understanding of contemporary library services will be expected. Previous achievements shall include implementing innovative and proactive approaches to seeking and securing external funding sources. The ideal candidate will be passionate about community building and the potential that can be realized through such efforts. The candidate selected will be an excellent, outgoing communicator with superior interpersonal skills.

REQUIREMENTS: Any combination of equivalent experience and education that could likely provide the required knowledge and skills would be qualifying. For example, four (4) years of library services and/or education experience, including at least two (2) years serving in a supervisory/management capacity, may provide the sufficient experience and expertise to prepare potential candidates for this exceptional opportunity.

• Bachelor’s degree in Education, Public Administration, Liberal Arts, or a closely related field, from an accredited college or university is required.

• A Master’s degree in Library Science, Education, Public Administration or similar discipline is strongly preferred.

SELECTION PROCEDURE: Candidates must submit a completed City of Hayward Application and a response to the Supervising Librarian I Supplemental Questionnaire. Based on the information provided, a screening panel will select the most qualified candidates. Those best qualified on the basis of this review will be invited to an oral examination. Candidates passing the examination will be placed on an eligible list which will be submitted to the Library Department for hiring consideration.

SUPPLEMENTAL QUESTIONS: Please include response to the following questions with your application:

1. Tell us why you want to be the Supervising Librarian for Youth Services for Hayward Public Library. Describe your experience in providing services for youth and list the skills you would bring to this position.

2. What are the current trends in Library services to children and families? As the Supervising Librarian for Youth Services, how would you implement these trends?

2. Visit the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA 94541- 5007, or call for an application to be mailed, (510) 583-4500. Office hours are Monday through Friday, 8 a.m. to 5 p.m.

• 10 days paid vacation each year; 15 days after 5 years of service; and 20 days after 10 years of service; and 25days after 20 years of service for most of the bargaining groups.

• Choice of health plans with premiums for employees and eligible dependents paid by the City (PERS health plans).

• Dental and Vision Plan (premiums for employee and eligible dependents paid by City)

• Public Employees’ Retirement System. Employees pay 1% of base salary towards PERS on a pre-tax basis.

• Retirement formula is calculated at 2.5% @ 55 for miscellaneous employees and 3% @ 50 for public safety personnel.

Subject: [archives] Position: Director of Special Collections, Duke University

 

The Director of the Rare Book, Manuscript, and Special Collections Library (RBMSCL) provides leadership, vision, and strategic direction for the special collections operations, services, and resources of the Duke University Libraries.  Reporting to the Associate University Librarian for Collections and User Services, the Director seeks to enhance and promote the unique research opportunities that RBMSCL offers to Duke faculty, students, and staff and to scholars and other researchers worldwide.



Responsibilities
• Promotes the growth and development of RBMSCL in line with the mission and goals of Duke University and the Duke University Libraries.
• Working with library staff and the user community, establishes goals and priorities for RBMSCL and encourages innovation and creative initiatives related to RBMSCL’s mission and access to its collections and services.


• Oversees and coordinates the work of the four departments comprising RBMSCL (Collection Development, Research Services, Technical Services, and University Archives), supervising directly the department heads.
• Provides general oversight regarding the mission, goals, and priorities of the specialized research centers within RBMSCL (Sallie Bingham Center for Women’s History and Culture; John Hope Franklin Research Center for African and African American History and Culture; John W. Hartman Center for Sales, Advertising & Marketing History; Archive for Documentary Arts; Archive for Human Rights).


• Fosters a collaborative work environment, encouraging personnel to work across departments within RBMSCL and to form partnerships with other departments and units throughout the University and the University Libraries.


• Working with the head and other staff members of RBMSCL’s Collection Development Department, university faculty in various disciplines, and the libraries’ subject librarians, participates in the development of RBMSCL’s collections and of its relationships with potential donors and sellers of materials.


• In conjunction with the University Librarian, the AUL for Collections and User Services, and the libraries’ Director of Development, seeks financial support for RBMSCL’s collections and operations.
• Plans for staff, equipment, and space needs and manages resources to meet established goals and priorities; develops and manages budgets for RBMSCL.


• Oversees the formulation and implementation of library policies and procedures.
• Serves as a liaison with and a resource to the University’s professional school libraries with respect to special collections.
• Represents the Duke University Libraries in special collections activities of the Triangle Research Libraries Network (TRLN).


• Represents RBMSCL in the academic community; with donors, collectors, and the general public; and in the library and archival professions.

Supervisory Responsibilities
• Supervises directly four department heads and the RBMSCL staff assistant.



Qualifications

It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity.  In addition, managers and supervisors are expected to help develop a common vision by providing clear direction and priorities, clarifying roles and responsibilities, and promoting mutual understanding through effective communication.  They are also expected to take the time to effectively plan and evaluate performance, provide feedback, recognition and coaching, and develop employees to achieve their personal and organizational goals.



Education

Required: 
MLS from an ALA-accredited program or an advanced degree in archival administration or a relevant academic discipline.

Preferred: 
MLS from an ALA-accredited program and an advanced subject degree in a field related to RBMSCL’s collections.



Experience

Required: 
Minimum of seven years of professional experience in special collections in a large academic or research library or comparable experience elsewhere; evidence of progressively increasing supervisory or managerial responsibility; knowledge and understanding of significant trends and issues in special collections, including the use of technology for preservation and delivery; knowledge of academic trends and research methods and a record of scholarly engagement demonstrated through publications and presentations; experience working collaboratively with faculty and staff to plan and implement educational programs such as symposia, lectures, exhibitions, and scholarly conferences that promote special collections and their use by the academic community and the broader public; demonstrated commitment to providing outstanding user services; excellent interpersonal, oral and written communication skills; ability to work independently and as a member of a team.



Preferred: 
National or international reputation in the field of archives or rare book and manuscript librarianship; significant record of participation in relevant professional associations, such as the Society of American Archivists and the Rare Books and Manuscripts Section of the Association of College and Research Libraries; demonstrated success in fundraising, including gifts from individuals and corporations and grants from governmental agencies and foundations.



Working Conditions

• Normal office environment
• Occasional weekend and evening work required.
• Occasional travel required
• Must be able to work in an environment in which exposure to materials containing dust and mold is possible



These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.



Salary and Benefits

Salary and rank dependent on qualifications and experience. Comprehensive benefits package includes 20 days vacation, 13 holidays, 12 days sick leave; health, dental, disability and life insurance and support for professional development and training.



Environment

Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university's intellectual life, connecting people and ideas. The Libraries consist of the William R. Perkins Library and its branches: Rare Book, Manuscript and Special Collections, Lilly, and Music and the library at the Duke Marine Laboratory in Beaufort. Duke's library holdings of 6.1 million volumes are among the largest of private universities in the United States.


Duke's hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.


Duke offers a comprehensive benefit packages which includes both traditional benefits such has health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at: http://www.hr.duke.edu/benefits/duke_benefits.html



Application

Send cover letter, detailed resume and the names, addresses (mailing and e-mail), and telephone numbers of three references to: Teresa Tillman, Library Human Resources, at [log in to unmask].  Please include DIRECTOR in the subject line.  Review of applications will begin immediately and will continue until the position is filled.



Visit http://library.duke.edu/jobs/directorofrbmscl.html for the position description.