Position Description
1) Provide reference assistance to patrons with directional and collection related questions over the phone, via e-mail, and at the reference desk.
2) Record and respond to consumer and patient health information requests over the phone, via e-mail, and
3) Utilize reference interview skills by working with diverse clientele.
4) Take requests for literature searches and forward to librarians.
5) Work with librarians on special projects.
Qualifications
Previous library experience preferred but not required. Two years working in a college or university environment is preferred. Strong work ethic and customer service skills required. Excellent interpersonal and written communication skills required. Ability to communicate with diverse clientele required. Candidate must be proficient in computer programs such as Word and Excel. Professional attitude and appearance required. Candidate must be available to work evenings, weekends, semester breaks, and some holidays. Hours may include: Sunday @ 2pm-10pm; Monday @ 5pm-9pm, Tuesday @ 5pm-9pm; Wednesday @ 5pm-9pm; Thursday @ 5pm-9pm, Friday @1pm-5pm, and Saturday @ 9am-5pm
Pay
$7.25/hour
Contact
Donna Doyle
Evening Supervisor
UT
865.305.8776
Martha Earl
UT Preston Medical Library
1924
Alcoa Highway
Knoxville, TN 37920
865-305-6616
865-305-9527 Fax
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