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Category : Infrastructure Level : yellow Message : On Wednesday, September 1st 2010 at 10:00pm OIT Network Services will be performing maintenance on the campus VPN (access.utk.edu). VPN service via web-portal, Secure Access Manager, and the Network Connect client will be unavailable for a period of approximately 2 hours. This outage is being taken to upgrade software on the devices to provide additional client OS support, protocol support, and application support. Highlights of the new features supported are: • Support for Apple OS X 10.6.x; additionally, earlier versions of OS X with Java update 2 or later are supported. • Support for Remote Desktop Protocol version 7 via the web-portal. • Support for Microsoft Outlook Web Access 2010 and SharePoint 2010 • IKEv2 support for mobile devices. Users should expect to be challenged to upgrade client software after the upgrade. This will be a generally automatic process for users who possess sufficient local privileges. Users of systems managed though AD who do not possess local-admin privilege will need to contact their computer administrator. Administrators needing updated client software are asked to contact the OIT Helpdesk at 974-9900 and submit a service request. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- To join/leave the list or browse past event notifications, please see http://listserv.utk.edu/archives/oitevents.html For information and support, please contact: OIT HelpDesk (865) 974-9900