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Preston Medical Library: Reference Student Assistant Position Description 1) Provide reference desk assistance by assisting patrons with directional and collection related questions. 2) Record and responding to consumer and patient health information requests. 3) Utilize reference interview skills by working with diverse clientele. 4) Take requests for literature searches and forward to librarians. 5) Work with librarians on special projects. Qualifications Previous library experience preferred but not required. Customer service experience preferred. Excellent oral and written communication skills required. Ability to communicate with diverse clientele required. Basic computer skills are necessary. Professional attitude and appearance. Must be available to work evenings, weekends, and semester breaks. Fall semester hours may include: Sunday @ 2pm-10pm; Tuesday @ 5pm-9pm; Wednesday @ 5pm-9pm; Saturday @ 9am-5pm Pay $7.25/hour Contact Donna Doyle Evening Supervisor Preston Medical Library UT Graduate School of Medicine 1924 Alcoa Highway, Box U-111 Knoxville TN 37920-6999 [log in to unmask] 865.305.8776 Martha Earl UT Preston Medical Library 1924 Alcoa Highway Knoxville, TN 37920 865-305-6616 865-305-9527 Fax [log in to unmask]