NC LIVE is seeking candidates with a passion for helping people find,
use, and create information that improves the communities and lives of
North Carolinians. We need your enthusiasm, ideas, and your unique
skills so that we can expand the digital possibilities of the state’s
academic and public libraries. If you are looking to join an
organization with a track record of success and that will leverage your
ideas and energy to help build the next generation of libraries in North
Carolina, come join us at NC LIVE.

Responsibilities

The Online Service Librarian is a part of a eight-person team of
librarians and information technology professionals focused on raising
the bar of digital library services across the entire spectrum of
libraries in North Carolina. The successful candidate will:

? Manage member library relations, acting as a liaison and advocate on
behalf of libraries and their customers to build relationships with
content and service providers and other partners

? Shepherd product development from idea through implementation,
including requirement creation, prototype testing, and product roll-out
and support

? Assess information needs, plan for the development and acquisition of
content and services, and monitor/manage usage on behalf of member libraries

? Provide digital library technology consulting services for member
libraries

? Create and manage opportunities for customization and personalization
of content and services for member libraries and their customers

? Monitor and facilitate the resolution process of technical issues
related to NC LIVE sponsored content and services

? Track and identify trends in use and usage behavior to build training
and awareness initiatives

? Develop and enhance web site content and applications that enable
better information integration into library and user web sites

? Facilitate NC LIVE advisory committees in order to better understand
organizational challenges and opportunities, and implement solutions
that work for NC LIVE and individual member libraries

? Support ongoing NC LIVE activities through interaction with and
outreach to NC LIVE?s communities of interest

Qualifications

Required:
ALA-accredited MLS, MLIS, or equivalent advanced degree in Information
Science.
Education and/or experience with web-based library reference sources,
current web authoring applications, and relational databases
Familiarity with relevant web design and technical standards, hardware
and software, web-based applications, IP addressing, communications
protocols, firewalls, and proxy servers
Demonstrated ability to effectively listen, speak, write, and
communicate with colleagues and customers in ways that build confidence
and satisfaction with individual and organizational performance
Relevant customer service experience in a library, educational
institution, or other knowledge-based company
Proven interest in and desire to learn evolving technologies valuable to
libraries and their community of users
Willingness to travel to enable interaction with member libraries and
their users, as well as engage with people and organizations with
similar goals and objectives. .

Preferred:
Experience in more than one type of library
Demonstrated ability to develop web-ready applications, applets, and
plug-ins for libraries, educational institutions, or community
organizations
Experience in web design and usability standards and web-based applications
Education and/or experience working with digital collections and
metadata standards a plus
Demonstrated ability to be an effective trainer or presenter
Overview of NC LIVE

NC LIVE is a statewide collaborative venture among the nearly 200 public
and academic libraries in North Carolina. Making up its ranks are the
University of North Carolina System, North Carolina Community College
System, the public libraries of North Carolina serving all 100 counties,
and North Carolina Independent Colleges and Universities. NC LIVE
provides the people of North with equal access to online library and
information solutions that support their education, enhance statewide
economic development, and increase their quality of life. The NC LIVE
offices are located on the campus of the host institution, North
Carolina State University in Raleigh, North Carolina. More information
about NC LIVE can be found at: http://www.nclive.org/about.phtml.

Salary and Benefits

Salary is very competitive, commensurate with education and experience.
Position is non-tenure track faculty at the rank of Librarian. Benefits
include: 24 days vacation, 12 days sick leave; State of NC comprehensive
major medical insurance, and state, TIAA/CREF, or other retirement
options. Additional and optional dental, life, disability, deferred
compensation, and legal plans are offered. Tuition waiver program for
all campuses of The University of North Carolina is available. More
benefits information is available at http://www7.acs.ncsu.edu/hr/benefits/.

Application process and schedule

Applications will be reviewed upon receipt and will be accepted until a
suitable candidate is identified. Candidates are encouraged to apply as
soon as possible to receive full consideration. Applicants must apply
through the NC State University online employment website at
https://jobs.ncsu.edu/applicants/Central?quickFind=82892. Attach a
complete application, and attach cover letter and résumé, with contact
information for four current, professional references. For assistance
with this process contact NCSU Libraries Personnel Services Office (919)
515-3522.

Affirmative Action/Equal Opportunity Employer

NC State welcomes all persons without regard to sexual orientation

Persons with disabilities requiring accommodations in the application
and interview process please call (919) 515-3148.


--
Tim Rogers

Executive Director
NC LIVE

E: [log in to unmask]
T: 919-513-7823
C: 919-946-1674
W: http://www.nclive.org

NCSU Campus Box 7111
Raleigh, NC 27695-7111