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Membership Cultivation Workshop
April 14, 2005, 10:30 a.m.-5 p.m., Radisson Hotel Downtown Knoxville
This all-day workshop will engage member relations/development professionals
in techniques to 1) better target potential members, 2) retain and upgrade
those members to donors, and 3) integrate evaluation into your program.

Cost: The fee for the Membership Cultivation Workshop is $125. In addition
to the workshop, your full-day registration includes 2 coffee/snack breaks,
free parking, and the opening general session of the AZA Eastern Regional
Workshop from 8:30-10 a.m.  The Membership Cultivation Workshop is in
conjunction with the American Zoo and Aquarium Association's Eastern
Regional Workshop hosted by Knoxville Zoo April 13-16.



Registration:  To download a registration form, please visit
http://www.knoxville-zoo.org/azaworkshop/memberworkshop.htm
<http://www.knoxville-zoo.org/azaworkshop/memberworkshop.htm>



More Information: If you have any questions, please do not hesitate to
contact Kathleen Kinser at [log in to unmask] or via telephone at
(865) 637-5331, Ext. 310. For more information, you can visit the workshop
online at  http://www.knoxville-zoo.org/azaworkshop/memberworkshop.htm
<http://www.knoxville-zoo.org/azaworkshop/memberworkshop.htm>



With all that's going to be offered during this Membership Cultivation
Workshop, it'll be something to Re-Member!



Part I: How to better target members
Drs. Lisa Fall and Margaret Morrison of the University of Tennessee School
of Advertising and Public Relations will educate you on how you can better
target prospective new members by means of hybrid market segmentation
strategies (e.g., psychographic and lifestyle profiling in tandem with
demographic profiling).

Part II: Converting Members to Donors, A "Moving" Experience
Treacy Higgins, Director of Development, Elmwood Park Zoo, will engage you
in the fundamentals of cultivating members using a "Moves Management"
approach to retaining and upgrading memberships into Donors, Volunteers,
Trustees, and Major Donors.



Part III: Setting Measurable Objectives
Gary McCormick, APR, Director of Public Relations, DIY Network
Rebecca Bryant, Owner, The Research Group
This session will introduce you to integrating evaluation measures into the
planning process and defining objectives that the company management
understands and supports, as well as to some of the types of evaluation that
are being used successfully by public relations professionals. Learn how to
talk about the return on investment of the public relations function in ways
that resonate within business and demonstrate results that meet objectives.
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Kathleen Kinser
Knoxville Zoological Gardens
2005 AZA Regional Workshop Chair
Development Assistant & Web Site Coordinator
PO Box 6040
Knoxville, TN 37914
Tel: (865) 637-5331, Ext. 310
Fax: (865) 637-1943
[log in to unmask]
Knoxville Zoo: www.knoxville-zoo.org
2005 AZA Eastern Regional Workshop:
www.knoxville-zoo.org/azaworkshop/main.htm
Museums of Knoxville: www.attractionsknoxville.org

Don't miss the 2005 AZA Eastern Regional Workshop hosted by Knoxville Zoo
April 13-16, 2005.  Engage yourself in papers, workshops, and panel
discussions focusing on how visitors and staff can "Get Real, Get Close, Get
Real Close." Visit the workshop online at
<http://www.knoxville-zoo.org/azaworkshop/main.htm>
www.knoxville-zoo.org/azaworkshop/main.htm.