[External Email]

Your mileage may vary.

My first thought was Jitsi which in my experience is great and you can screen share and chat:
https://jitsi.org/
https://en.wikipedia.org/wiki/Jitsi

Microsoft Teams
https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app
Microsoft Teams w/ Jabber
https://appsource.microsoft.com/en-us/product/office/WA200001496

Element
Not sure how far the free version will take you without hosting but it has a lot of features
https://element.io/get-started
https://en.wikipedia.org/wiki/Element_(software)

Just chat:
Pidgin
https://pidgin.im/
https://en.wikipedia.org/wiki/Pidgin_(software)

If you actually want to just takeover someone desktop:

Microsoft's built it Remote Desktop Protocol might work.

Teamviewer
https://www.teamviewer.com/en/
It might be hard to configure this securely in computer lab scenario, and not sure how far the free version will go.


Bryan Neil Jones | Systems Librarian
________________________________
Nashville Public Library | Technology & Collections
615 Church Street | Nashville  TN | 37219
615.862.5800 x73725


________________________________________
From: Tennessee Library Association and other Tennessee librarians <[log in to unmask]> on behalf of Lisa Williams <[log in to unmask]>
Sent: Friday, July 31, 2020 4:45 PM
To: [log in to unmask]
Subject: FREE chat reference programs

Attention: This email originated from a source external to Metro Government. Please exercise caution when opening any attachments or links from external sources.


Hi folks,

I'm looking for something serviceable to use in our computer lab when we re-open to the
public, to minimize the need to walk over to their computers to assist them, so we can stay
socially distanced. Therefore screen sharing and co-browsing would be important, but beyond
that, we don't need a whole "communications/customer relationship system." Suggestions,
anyone?